Account MypaymentvaultReviews of account.mypaymentvault.com

Mypaymentvault is a complete scam. I called with an issue around my prepaid giftcard. They told me because I didn't use it quickly enough (no date was ever given to me) it was forfeit. When I asked to see documentation of dates they told I had signed something but didnt have access to it. When I asked for a copy of my signature they said no. I asked to speak with a manager they said they didn't have any managers. When I asked to have someone call me back they said no I needed to email. The "customer service" was the worst I have ever seen. I lost $200 dollars and can't get anyone on the phone Where is the option for zero stars?

horrid, website will not work half the time, the other half my login will not work, and know i have the right info, they also decline payment to alot of websites, this has got to be the worst ever!!

Worst service ever ... Slow and unusable answers from support, asking for irrelevant inputs, put on hold payments without real reason, taking weeks to move forward with anything. I am very disappointed, unfortunately I had no other choice for service provider to get my reward payment.

I received this "gift card" from a software vendor, Intuit, and fully expected to use it. not only will my local country stores not accept it because it is a US Visa card, but even the US stores reject it. On query the support team told me it is blocked because I got the security code wrong - which I didn't. Honestly, this looks closer to a scam than a solution and I am so dismayed that my trusted software vendor has been duped into believing it is a helpful solution

I received a virtual gift card from this site as a gift. It never works. Transaction refused: "Declined due to Block Recurring/Installment Txn logic" Support always replies to me with the same message: "Ask the merchant to process the transaction as a single/one-time payment." But what do I have to ask the dealer, I'm just paying for a one time purchase. I finally used the card to add funds to my Amazon account. I will not accept this type of gift anymore.

Horrible Scam! Frigidaire issues their refunds through "North Lane" (a/k/a mypaymentvault). Mypaymentvault never sent me the card, then told me that because I didn't use the card (that they never sent) within 90 days, I had forfeited the entire $578.00! This is outright theft. Shame on Frigidaire (or any company) that uses scam outfits like mypaymentvault instead of licensed banking institutions.

I received a payment as a debit card from MyPaymentVault. It was very difficult and time consuming to log in and claim the debit card. Worse, I then went to use the debit card on Amazon. Payment declined. Waited 20 min for help from their customer service. All they could tell me is that the payment was declined and to try again in 2-3 days. I spent more time trying to use the money earned than the time it took to earn the payment. Will never accept this as a form of payment in the future.

Awful service and no sign of a manager when requested .