accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.
accessibleGO (accessiblego.com) has 61 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
accessiblego.com
Website
accessiblego.com
Category
Activities & Tours
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: April 2024.
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It was wonderful. Great room. The walk in shower with a seat was such a blessing. We were driving across country and this made our trip so much better.
Response from accessibleGOJan 19, 2024
Hi Marlene - Thank you for this kind feedback! We are so happy to hear that the trip planning process was a blessing!
DL
Donna L.
I love this service
I love this service. I have booked with accessibileGo the past 5 or 6 times we have stayed away from home. Each time, they work with the hotel to make certain the room meets my needs and that I will not be moved to a non accessible room. They make an additional call a few days before my stay to confirm. All the details of my booking are emailed to me in addition to the details of the calls. To date, every booking has been a positive experience. I’m leaving for another stay tomorrow morning. I will update after the stay, however I expect it will be great.
Response from accessibleGOJan 19, 2024
Hi Donna - We are so happy to hear you have had such positive experiences! We aim to provide all of the details you need for a wonderful trip! Thank you!
TE
Terry
AccessibleGo is fabulous
AccessibleGo is fabulous. I was having a difficult time booking a hotel in Miami previous to my Caribbean cruise. I reached out to the people at accessibleGo to help me. They were amazing and very speedy at finding a hotel that met my needs within my budget. I would have been very upset if I arrived at my hotel to find out that the bed did not have clearance for a Hoyer lift. Their accessibility confirmation services were tremendous with their help!!! I will definitely book my hotel through accessibleGo every time I travel. I can't say thank you enough.
Response from accessibleGOJan 19, 2024
Hi Terry - We completely understand the importance of having an open bed frame - and the worry of not having what you need. Thank you for your kind words!
JS
Jen S.
AccessibleGO made it possible
AccessibleGO made it possible for my daughter to visit her future college with her mother as a disabled duo! It was the best trip!
I had been disabled for three years at this point, but I had recently (a few weeks before our trip) lost the ability to walk beyond a few yards. I was traveling in a wheelchair, and unable to drive.
My daughter was a year into her physical disability and had just started her journey with her service animal, Taz. She was learning how to do this new life where accessibility mattered.
We were visiting her top choice college in Philadelphia.
A totally different world than our Coastal Virginia city, I remembered visiting Philly as an able bodied person. I knew nothing of what to expect, except there was good public transit. I remembered running across AccessibleGO online when looking for travel support. I reached out, and I suddenly felt like I had a team working to make this trip possible.
We found a hotel close to campus, and my team communicated about service animals, accessibility needs, transportation, everything was just an email, call, or text away.
The city accessibility guide from AccessibleGO was paramount in planning our trip. We found a tour bus company where we could see the whole city without changing our seats. We were charmed by our experience, it could not have been a better trip. This Momma’s heart is so happy knowing I was able to show my daughter how to travel safely, and independently in a new city. We couldn’t have been happier with our experience.
These humans are all amazing!
Response from accessibleGOJan 19, 2024
Hi Jen - It was an absolute gift to be able to help you coordinate this trip!
JB
Joyce B.
accessibleGO is Like No Other
accessibleGO was tremendously helpful in finding me an accessible room. The search function on the site was helpful and the additional assistance from the accessibleGO team in confirming my reservation of an accessible room went above and beyond. I feel so much better knowing this resource is available to me.
Response from accessibleGOJan 19, 2024
Hi Joyce - Thank you for your kind words! We are always happy to help and grateful for your feedback.