Viana L.
Excellent service
Excellent service! Very grateful for the help in booking a room. Looking forward to booking again.
Response from accessibleGOApr 3, 2024
Thanks! Much appreciated!

accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.
accessibleGO (accessiblego.com) has 61 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Activities & Tours · New York, New York
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Activities & Tours · New York, New York
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Activities & Tours · New York, New York
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Showing 59 reviews with 5 stars · Clear filters
Viana L.
Excellent service! Very grateful for the help in booking a room. Looking forward to booking again.
Response from accessibleGOApr 3, 2024
Thanks! Much appreciated!
Barbara W.
Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and asked questions ahead, but never as thoroughly addressed them as AccessibleGO. On our past arrivals, even though verified as best we could, we would still go in closing our eyes and crossing our fingers, hoping everything was as stated. With Patch doing the leg work and gathering pictures that even included measurements with a carpenter's tape, we feel much more secure. She even requested that they put a note to not adjust/move the room to another prior to our arrival. Traveling can be difficult at times with a disability, but this is one way to decrease that stress and increase the pleasure of the experience
Response from accessibleGOMar 23, 2024
Thank you for your amazing feedback Barbara! It was a pleasure assisting you! Also great to know that Champaign-Urbana, Illinois is top notch for finding open bed frames!
Brecca C.
Excellent communication from acessible go! So appreciated their service.
Response from accessibleGOMar 21, 2024
Thank you for your kind words Brecca! We appreciate it!
Jesse A.
They followed up with the hotel to make sure I was accommodated.
Response from accessibleGOMar 20, 2024
Hi Jesse - thank you for the feedback! We appreciate it! Happy to help in any way we can.
Jenny H.
The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.
Response from accessibleGOMar 18, 2024
Thank you for your kind words Jenny! We appreciate it!
Andrew L.
They were quick and thorough. Thanks!
Response from accessibleGOMar 6, 2024
Thank you for the kudos Andrew! It was a pleasure to help!
Taylor
Received an email from accessiblego that they contacted hotel on my behalf to ensure that I would have an accessible room when I arrive. Those conversations haven’t always gone well when reaching out to hotel myself so I am grateful for a liaison.
Response from accessibleGOMar 5, 2024
Thank you for this feedback Taylor! We are here to make the travel process easier.
Howard Jay K.
There is NOTHING comparable in the on-line travel sector! Personalized service! My request was for international travel, which AccessibleGo hasn’t yet fully rolled out, but the service I have received is actually better than my American Express Platinum Card travel services. We travel often and intend to make this company our go to venue when the need arises.
Response from accessibleGOFeb 28, 2024
Thank you for your incredible feedback Howard! We sincerely appreciate it. It's been a pleasure to assist you!