ACAMSReviews of acams.org

I wrote the ACAMS CGSS and while on the last question, my computer completely shut down so I couldnt get back into my test to submit it. I contacted Pearson and ACAMS customer service. I was helped by Manuella at ACAMS and also Roselyn. They escalated my requested to Pearson to release my test so I could know if I passed or failed. Due to their follow up, my results were released and I am pleased to say I passed the exam. It was such a stressful experience but they assured me they were doing the best they can to ensure my test results were released. Thanks again ACAMS team !

My wife took this test twice, the first time getting a 61, but then the second time, at the end of the test, the results stated she got 75 right (the passing grade) but that she failed??? This is definitely a scam and we will be reporting ACAMs to the Better Business Bureau as this is fraud.

The attitude of ACAMS towards its members is such a shame. I'm deeply dissatisfied that having paid a significant amount for the most expensive course, having spent hundreds of hours learning and having successfully passed the CAMS exam in 2018, I am currently not considered a graduate on the list on the website (despite the fact that I formally graduated) because I decided not to waste money on annual membership. It's the same as graduating from Harvard and being disqualified for not paying for its alumni Sunday club.

ACAMS test is the scam itself. I had to pay for over $2,000 initially just to sign up for materials (edition 6) eventhough I have edition 5 study book already. After studied for 3 month and took the test, I got 72 score (75 is the passing score). Paid another $320 for exam retake, I got 71 on the second exam. However it was the completely different exam with different questions and different topic. I called ACAMS and they told me there's nothing I can do except taking the exam again. I took the exam for the third time with $320 paid to ACAMS and got 73 after studied for six month. Got another completely different exam with different questions and different topic that I have never seen. When I called the customer service, they said I can't take the questions that I got wrong nor can I take the same exam with same question. I got to take the exam again and pay them another $320. Why would I take the same 6th edition exam over and over again with completely different questions? ACAMS just wants to get your money and let you fail the exam over and over again! They are extremely rude during the exam when asking for bathroom break also. They will terminate the exam if you asked again.t to pay another $320 to take it aga.

Thanks to Trustpilot, I managed to avoid certification.

I done my 5 certifications from ACAMS.. recently I applying for in 15 to 20 companies everyone acams certifications not worth it.. very bad experience… waste of money

Expensive training means valuable content and reactive customer service. That's definetely not the case with Acams. Example: You purchase a training with short timeframe to finish, you encounter an error on the website ->no one will answer your email before a minimum of 5-6 days. This generate frustration and anger. I had to solve the issue by myself.

Their APAC service team is horrible. I sent them an email to apply Singapore AML Regime exam and they took their time reply me with official answer and completed the case. My request was not answered at all! They don't bother to see my request but just reply like a machine and close my case. I emailed them again and again and no reply at all! I have to email with a new post and generate a new case before they bother to answer me. What a smart way of doing things in this well-known organization! Btw, I got the CAMS certificate and they spelled my name all in small letter. They don't even know how to spell a person's name and they are teaching you anti-money laundering. What a joke.