Jules R.
CAMS Exam Customer Service
I found ACAMS to be a great organization for their local chapter meetings and networking, and that of all the courses offered, the CAMS exam is likely the primary purpose of membership. The reality is that selling and proctoring exams and certifications is their business model -- and an impressive global undertaking that no other AML training vendor can match. The customer service staff communications are somewhat aggressive in their focus on selling those products, but I did receive timely and helpful responses to verify my eligibility and then pay the exam invoice when I was pressed to meet deadlines (kudos to Ellen V. in customer service!) In their defense on costs, I found no-cost and low-cost online training and webinars that are excellent and earned enough credits for CAMS exam eligibility quickly. Note that online research of CAMS exam study materials indicates those provided by ACAMS could be better —-and there are many other vendors who offer CAMS exam study products but are not related to ACAMS. Tread carefully.
Response from ACAMSOct 15, 2024
Hi Jules, Thank you for taking the time to leave us a review. We pride ourselves on providing professionals with the key insights they need to identify, prevent and mitigate financial crime. Thank you for being a part of our AFC community. Team ACAMS


