Abra provides high-net-worth individuals and institutions with a competitive edge in trading, investing, and collateralized borrowing—while maintaining full control through segregated account infrastructure.
Abra (abra.com) has 243 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
abra.com
Website
abra.com
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Abra, when is this so-called paused going to end, and let us withdraw our crypto.
Response from AbraSep 8, 2025
We appreciate you taking the time to leave this review. Unfortunately, we were unable to find a support ticket with the information provided in your review. We've reached out to you via Trustpilot to request additional details.
Please respond with the additional information at your earliest convenience to assist you further.
Best,
Abra Support
CU
customer
Abra will NOT return your collateral back.
Don't trust Abra for taking loans on Borrow or anything else! They will not return your collateral after repayment.
My loan is fully paid since june 2025 and hasn't been closed by Abra. It has been more than 2 months with my bitcoin locked, without support, message or email! Support is unresponsive. Ticket 863613.
Give back your customer funds!
Response from AbraAug 21, 2025
We appreciate you taking the time to leave this review and for providing a ticket number. A member of our team will look into your case and follow up once we have additional information.
Best,
Abra Support
LU
Luckyluke
My abra acc missing fund all sudden…
My abra acc missing fund all sudden zero equity
Response from AbraAug 21, 2025
We appreciate you taking the time to leave this review. Unfortunately, we were unable to find a support ticket with the information provided in your review. We've reached out to you via Trustpilot to request additional details.
Please respond with the additional information at your earliest convenience to assist you further.
Best,
Abra Support
PB
Pep B.
This is my second Abra review for the…
This is my second Abra review for the same reason. Here's the link to my 1st review: Trustpilot won't let me link it. It is searchable.
I did the first review in April this year. I found out they didn't just close their doors. I've been in communications with them since then to retrieve my digital wallet. Initially (3ish years ago: details in my first review) they claimed my wallet was gone and they couldn't recover it.
Knowing they still have business ties to the U.S., I reached out again, and I got a response. Guess what, they still had my wallet. They told me I could retrieve it with their old app from 2018ish. I was able to get the app working in an old version of android running in a virtual environment. I bought from 2 companies, and never sold anything. I still have my access token and everything, which initially didn't work, but they did something so I could see everything I bought (there were only 2 transactions which were when I bought), but everything was Zero'd out the "Holdings" area, and the companies I invested in are still in operation, but it showed I had 0 shares/coins/etc...
We went through some trouble shooting steps, and it still didn't let me see my shares/coins. Next, on April 14, 2025 they pushed to their tech support. Keep in mind this is an encrypted wallet they claimed could only be accessed by the owner.
The question is, what happened to my money... I can clearly see how much I spent buying it, and the app clearly shows I only initiated 2 transactions, which were to purchase.
I've been sending them emails to let them know I'm waiting. A rep (I've been dealing with Bobby-but Bobby could be 15 different people as they only reply via the Abra support email address. I haven't heard from "Bobby" in over a month.
I think it's time to take legal action.
Stay AWAY form ABRA
Response from AbraAug 21, 2025
Hello Jeremiah, we appreciate you taking the time to leave a review. Abra did stop servicing retail customers in the US in 2023 and sent emails to US retail customers for them to withdraw funds. Your case is unique, and from our records, we see you have been in contact with our team to resolve the issue of withdrawing those funds. At your earliest convenience, please respond via your open ticket: 862165 as the case is ongoing. -Abra Support
AZ
altair Z.
crypto rugpull
I have no idea what the hell is going on in abra wallet app and im starting to think this has been a crypto rugpull scam all along , on jun 26 2025 , i submited a request to withdraw my bitcoin from theyre so called "Boost" (or staking feature) and transfer it to the trading . However the had me waited for 3 weeks before doing anything and when they did my bitcoin was mysteriously dissappeared , transaction records on the app says that the "transfer" pushed thru on july 19 2025 ., at 9:19 am , HOWEVER when i check my abra wallet app ALL MY CRYPTO HAVE VANISHED AS IN GONE , INCLUDING MY BITCOIN ,i dont know what the hell abra did to my crypto wallet and im not stupid to think im not robbed or just got a crypto rugpull : ABRA IF YOUR READING THIS - THIS IS MY ABRA WALLET ID : DBWCVSC , i hope you got a good explanation why my crypto dissapeared along with my crypto coins - Either way i dont advise people trading with this app , you WILL BE ROBBED BY THIS APP . Hope the authorities and United States SEC burns your company to the ground, on robbing people
Response from AbraJul 24, 2025
We appreciate you taking the time to leave this review. Your feedback means a lot to us, and we truly value input from users like you. We have reached out requesting additional information regarding your issue. Please respond at your earliest convenience.
Best,
Abra Support
TU
Te U.
When will Abra boost withdrawal service…
When will Abra boost withdrawal service reactivate?
Response from AbraJul 24, 2025
We appreciate you taking the time to leave this review. Unfortunately, we were unable to find a support ticket with the information provided in your review. We've reached out to you via Trustpilot to request additional details.
Please respond with the additional information at your earliest convenience to assist you further.
Best,
Abra Support
CL
Claudia
THIEVES
THIEVES! Don’t invest your money with them. I’ve been trying to transfer from “boost” to the trade account for more than one month now, and nothing. I’ve opened a ticket (863420), and now they don’t even answer. I also tried to contact them via LinkedIn, and the same thing happened: nothing. They are keeping my bitcoin, just like that. THIEVES!
UPDATE: They updated their review saying that they reached out requesting information, this is NOT TRUE. I checked my e-mail and ABRA account and there is NO communication from them. They put my interest rate at 0%, and they haven't transferred the bitcoins to the trade account.
UPDATE 2: Now they have put both the trade and the boost account in ZERO! They took all my bitcoins!
Response from AbraJul 7, 2025
We appreciate you taking the time to leave this review. Your feedback means a lot to us, and we truly value input from users like you. We have reached out requesting additional information regarding your issue. Please respond at your earliest convenience.
Best,
Abra Support
EC
Ed C.
THIEVES AND NOBODY RESPONDS
THIEVES AND NOBODY RESPONDS, THEY SAID THEY CONTACTED ME IN MY PREVIOUS REVIEW BUT NEVER GOT ANY EMAIL FROM THEM.
Response from AbraJun 17, 2025
We appreciate you taking the time to leave this review. Unfortunately, we were unable to find a support ticket with the information provided in your review. We've reached out to you via Trustpilot to request additional details.
Please respond with the additional information at your earliest convenience to assist you further.
Best,
Abra Support