Heather T.
I would recommend this company to…
I would recommend this company to anyone. The movers were very nice, they lent us one of their carts to transport smaller items and there was no damage to my furniture. I appreciate their attention to detail to protect my furniture, but I did not foresee the extra cost. It took double the original 3 hr estimate totaling 6 hrs. The time to wrap each piece of furniture with a blanket and circling with tape, then unwrap and so on was time consuming. I see where this would be benifical if transporting furniture in a truck or protecting an expensive piece of furniture but I literally moved from one apartment to another in the same building approximately 150 ft away and one level up. I will say there was a parking garage ramp and 3 steps in between the elevator and the new apartment but overall felt it took more time then moving to a different location. Then again I am not a moving expert. Also, when I asked if I could add a tip to my card they said they would never see the money. I didn’t have that much cash on me so I wrote them a check. Make sure you have enough cash on hand for a tip.
Response from A Better Tripp Moving & StorageSep 11, 2018
Thank you Heather for your review! We very much appreciate your comments and input! I am so sorry about the tip information. The guy was new and didn’t understand how tips work. They are paid after the move. You could have added the tip to your credit card. The crew is asked to wrap to protect your values. I will share all this information with our Operations Manager.. We again appreciate your business! Referrals and repeated business is what keeps us in business! We wish you much happiness in your new home! Sincerely, Terri Tripp


