Patricia H.
Good, but not quite as great as previous move...
The work crew we had, headed by Raul, never stopped! They worked very hard both days, packing and moving. I did not have very good communication with Sydnee, who came to give me the estimate. She was very quick, asked few questions, and seemed to have a grip on the situation. She may not have, which caused some difficulties later on. Also the packers (5 men and 1 woman) packed everything like we were moving to Iceland! They took things apart that should not have been; they used way too much paper, i.e., wrapping a plastic bottle of face lotion in two huge pieces of paper. The result: left with too much paper, and too many boxes that we have to dispose of. Boxes were labeled by room, usually, but no indication of the category of items in the boxes. We used this company 5 years ago, and they were absolutely perfect in every way. Not quite as great this time.
Response from A Better Tripp Moving & StorageNov 14, 2018
Thank you Patricia for your review. I am sorry you did not have good communication with Sydnee. We do strive for professionalism and efficiency in our moves. Our packers are instructed to wrap as if its their own. We appreciate your comments and will look at them for future moves. Referrals and repeated business is why we stay in business. We love our repeated clients. We wish you much happiness and would love to do business with you again. Sincerely, Terri Tripp