abcFlora International Flower DeliveryReviews of abcflora.com

Response from abcFlora International Flower DeliveryAug 11, 2024

Upon receiving your review, we reached out through Trustpilot to obtain more information, such as your order number, to identify and rectify the issue. Unfortunately, we did not receive the necessary details to investigate your claim further. We take all customer concerns seriously and would like the opportunity to make this right. If you could please contact us directly at [your contact email/phone number] with your order information, we will ensure that your concerns are addressed promptly.

Response from abcFlora International Flower DeliveryJul 10, 2024

Thank you so much for taking the time to share your experience with abcFlora. We are thrilled to hear that you were pleased with our service and the beautiful bouquet delivered to your friend in Norway. It’s fantastic that our florist went above and beyond to ensure your friend received the flowers, even if it was a couple of days early. We always strive to surprise and delight our customers and their loved ones, so it's wonderful to hear that your friend had such a special moment. Your continued trust and positive feedback mean the world to us. We look forward to serving you again in the future!

Response from abcFlora International Flower DeliveryMay 22, 2024

Thanks for your comments Alex! we hope continue trusting in our company.

Response from abcFlora International Flower DeliveryMay 15, 2024

Dear Lemesis, Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your disappointment with the Mother's Day arrangement you ordered for your mother. We understand how important this gift was for you, and we regret any frustration caused by the discrepancies in your order. We strive to ensure that every arrangement is as beautiful and accurate as the pictures on our website. However, during high-demand periods like Mother's Day, our partner florists sometimes need to make substitutions due to limited flower availability. Our policy does mention this possibility, and we always aim to upgrade the bouquet to a larger one at no additional cost, which was done in your case. Regarding the vase, it appears there was some confusion. The vase is an optional add-on that must be purchased separately, and it was not included in your order. We apologize for any misunderstanding this may have caused. We checked our records and unfortunately did not receive any communication from you via email or phone about this issue. We would have been more than happy to address your concerns and provide a resolution if we had been aware. We value your feedback and would like to make things right. Please contact our customer service team directly at [email protected] or call us at 9543970690, and we will be happy to offer you a compensation for the inconvenience caused. We hope to have the opportunity to serve you better in the future and restore your faith in our service. Warm regards, abcFlora.com

Response from abcFlora International Flower DeliveryFeb 17, 2024

Dear valued customer, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the missing chocolates in your order. We're delighted to hear that our customer service team was able to swiftly address the issue and ensure your satisfaction by delivering a replacement chocolate dessert. Ensuring a positive experience for our customers is our top priority, and we're grateful for the opportunity to make things right for you. We truly appreciate your understanding and patience throughout this process. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you once again for choosing abcflora.com. We look forward to serving you again in the future.

Response from abcFlora International Flower DeliveryFeb 7, 2024

Dear valued customer, Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you found our delivery service reliable and satisfactory. It deeply saddens us to hear about the previous disappointing experiences you encountered with other companies. At ABC Flora, we understand the importance of honoring promises, especially when it comes to delivering sympathy flowers during such sensitive times. We are committed to upholding the trust you've placed in us, and we strive to ensure that every delivery is made with the utmost care and attention. We are glad to hear that your cousin found the flowers lovely. It warms our hearts to know that our floral arrangements could provide some comfort during such a difficult period. Once again, we appreciate your feedback and thank you for choosing ABC Flora. Should you need any further assistance in the future, please do not hesitate to reach out to us.

Response from abcFlora International Flower DeliveryJan 7, 2024

Thank you for your fantastic review on Trustpilot! We're thrilled our unique delivery service to remote areas, fresh flowers, and user-friendly website made your experience positive. Your recommendation means a lot. We look forward to serving you again!

Response from abcFlora International Flower DeliveryDec 18, 2023

Dear Robert Wilson, Thank you so much for taking the time to share your positive experience with abcFlora.com! We are thrilled to hear that your two orders, with deliveries to Rome and Barcelona, were a success and that both recipients loved their plant baskets. Our team at abcFlora.com takes great pride in providing excellent customer service, and we are delighted that our efforts resonated with you. It's fantastic to know that the special arrangements for the flower order in Barcelona went smoothly, especially during the busy holiday season. Your kind words are truly appreciated, and they serve as a testament to our commitment to delivering quality products and ensuring timely deliveries. We understand the importance of making special moments even more memorable, and we're thrilled to have played a part in bringing joy to both you and the recipients. If you ever have more occasions to celebrate or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you again in the future. Wishing you all the best.