ABC MedicalReviews of abc-med.com

4.72,968 reviews
Health Equipment
1660 SW Saint Lucie West Blvd, Port Saint Lucie, Florida

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ABC Medical

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About ABC Medical

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!

ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: abc-med.com
Website: abc-med.com
Category: Health Equipment
Location: Port Saint Lucie, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Martin

Mar 10, 2023

Ordering Replacement Catheters

My experience involved multiple telephone calls. My first call preceded ABC Medical receiving my doctor's order to change catheters from a straight tip to a coude tip. It was a general discussion. In my second call (1) my doctor's oder was received and (2) it was not clear whether I should send any of my catheters back. In my third call the focus was on my running low on supplies with a coude tip and the agent agreed to send me Cure coude tip catheters to tide me over - two boxes worth - until the insurance issues could be resolved. Once the insurance issue was resolved, I was sent a case of 300 catheters was sent. Later I would clarify that ABC Medical wanted my unopened case of Coloplast catheters sent back via FedEx with a label sent to me by email. ABC Medical has my correct email address but something went wrong at my end or yours. I checked both my Inbox and Spam folders and did not find the email. I called again about not finding the above email and a second email was sent. I received that email and another phone call by Carlos to confirm receipt of the second email. (This summary is too orderly and does not show my concern over running out of catheters before the replacements arrived and the determination of exactly what I was shipping back, ie the unopened case or any additional loose catheters. For your information, the loose catheters will be given to my urologist. I find ABC Medical staff to be very professional; maybe my anxiety caused and lack of thoroughness led to my confusion about the details over the multiple phone calls. Hopefully this is helpful at your end.

Response from ABC MedicalMar 14, 2023

Dear Martin, thank you for your thorough comments. Deeply appreciated. But let me say how sorry I am for the anxiety experienced due to a fear of running out of catheters...a very valid concern. Should at any time you find our service not responding in a timely fashion, then please reach out to me at [email protected] and I'll do what I can to change that. Thank you for your time in completing this survey! We a very grateful for the opportunity to serve you. -- Scott Woods Marketing Manager, ABC Medical

About ABC Medical

ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: abc-med.com
Website: abc-med.com
Category: Health Equipment
Location: Port Saint Lucie, Florida
Listed on Five Star Index: 2026