ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
2,968 approved reviews, newest moderated first
Cathy
ABC Medical is a great company. If there is a problem they send sample supplies. They have never let me down. Taking care of me the patient. Thank you for your help.
Response from ABC MedicalFeb 3, 2025
Dear Cathy, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Zachary
Their customer service is great. They have depts. for my needs and I never talk to a AI or recording. They answer the phone and direct me to the correct dept. They are courteous and compassionate. They see that my supplies get to me in a timely manner.
Response from ABC MedicalFeb 3, 2025
Thank you, Zachary, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
Tommy S.
Employees are always nice and compassinate
Response from ABC MedicalFeb 3, 2025
Dear Tommy, thank you for your comments and for giving ABC Medical a 5-star rating!
Steven
These catheters are far inferior to the Lofric. Every third one seems to be obstructed causing a dribble, not a flow. Very very frustrating and a waste of material.
Response from ABC MedicalFeb 6, 2025
Dear Steven, We appreciate you bringing this to our attention. We are committed to providing high quality products and will be sharing your feedback with the appropriate team. We would like to avoid you having these types of issues on future shipments. Thank you for the information.
Melvin M.
ABC orders are reliable- packaging, timing, billing/ accounting.
Response from ABC MedicalFeb 3, 2025
Dear Melvin, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Keaundra
When we was short on supplies. They provided me with an emergency supply. Until my supply was going through the approval process. No company has ever done that before.
Response from ABC MedicalFeb 3, 2025
Thank you, Keaundra, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
Keith
Still waiting on confirmation of my bandage order
Response from ABC MedicalFeb 3, 2025
Dear Keith, Thank you for leaving a review, we appreciate the feedback, but do apologize that you were missing an item from your order. We did see that you spoke with customer service who was able to place a new order for the missing item. We hope that arrives quickly, and you don't have anything missing from your orders in the future. Thank you for the opportunity to serve you!
Max
I have been having this company for the last 7 or 8 years. They have been amazing. From getting insurance to approve a longer catheter because of issues I was having to just overall customer service being amazing. I have yet to talk to someone that couldn't help or point me in the right direction of someone who could. I once had a box come and almost all of of the batteries were damaged. I sent in pictures and the very next day I had a new order.
Response from ABC MedicalFeb 3, 2025
Thank you, Max, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!