ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
2,968 approved reviews, newest moderated first
George
Everything was great as far as ordering and the time it took for shipment and order being correct. Would have given it a 5 star except I never get I never get a tracking number or anything to track the shipment so I can be watching for it.
Response from ABC MedicalFeb 24, 2025
Thank you for taking the time to leave your review, George! We will share your feedback with our customer care team.
Dakota
Got doctors information quickly
Response from ABC MedicalFeb 24, 2025
Thank you, Dakota, for your comments and your 5-star review!
Annette
The customer service person was very helpful, courteous and knowledgeable
Response from ABC MedicalFeb 21, 2025
Dear Annette, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Robert
Ship to me in timely manner
Response from ABC MedicalFeb 21, 2025
Thank you, Robert, for your comments and your 5-star review!
Jeff H.
I called to assure my 540 caths were to be shipped on the 14th. The Customer service rep was fine and assured me the order would go out. I received 420 on the 15th, 8 at night. Im leaving for FL on 17th. Called on 17th and was told the rest shipped to NJ and would be there on 18th. I won't be there. No one to receive them. Came in 9 different boxes ???? Did you change the shipping company to McKessson? Who ever shipped this order is dysfuntional. 4 boxes came with 1 box of 30 in them? What a mess........
Response from ABC MedicalFeb 20, 2025
Dear Jeff, thank you for your comments, although I am sorry to hear that your catheters did not arrive in the time period you were told...I can appreciate your frustration. I'll reach out to you in a separate email to get the details of your situation. With that said, you have a right to be frustrated on this. I am not sure what happened, but I am going to expedite finding out to ensure this never happens again. Please accept our apologies.
David M.
Super easy online
Response from ABC MedicalFeb 20, 2025
David, thank you so much for your feedback and your 5-star rating!
Rick
Your staff is always polite helpful and knowledgeable. Recently switched insurance to Medicare and everything went smoothly. Orders are always delivered fast and on time. Thanks for all your help and support!
Response from ABC MedicalFeb 20, 2025
Dear Rick, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Stephen
In the past year the wrong product was sent twice from the warehouse. The last two shipments have been correct, but I had problems in the spring and summer of 2024.
Response from ABC MedicalFeb 20, 2025
Dear Stephen, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your experience with some of your orders. We hope you have no further issues, but if you do experience any problems, please reach out to our customer care team at 866-897-8588 quick assistance.