AbbysonReviews of abbyson.com

had extended warranty, found my power couch at the Brick. motor died 2 weeks before the warranty was going expire. brick said it was discontinued. got a hold of Abbyson, said they could do nothing cause it was sold from a unauthorized 3 party. WTF. so now it will go on market place (facebook) we are older and not handy. it’s only 5 years old. loved it til this $hit went down.

Buyer beware. Bought a power reclining loveseat 25 months ago ($1350). I called about a metal piece that broke on the reclining apparatus and was told it was out of warranty. I asked to speak to a supervisor and the request was denied. I was given a number for service on the recliner. When I called they informed me they have not serviced my state in 6 years and they only do warranty work.

Scam of a company. Ordered a sectional then received notification from the freight carrier that they were holding the items because Abbyson had not paid them. I called Abbyson and they lied telling me that the issue was with their systems. Customer service was not helpful at all. I expected more since they are a vendor for Costco but I was wrong.

I purchased a leather chair from this company a little over a year ago. It started falling apart a few months in, but last night, the piece that you pull to recline broke off completely. I emailed them and explained what happened, and included my receipt which also included proof of the extended 3 year warranty that I purchased. Jennifer responded that I my warranty had run out and attached a link to the attachment I can purchase on Amazon and fix it myself. I immediately responded, stating that I had purchased the extended warranty and included a screenshot for proof. No response yet. I am really disappointed. I wish I would have read these reviews before purchasing. Very dishonest company that produces shoddy products.

Absolutely horrible service , had to get my credit card company retrieve my money

There price tag is overwhelming,recently I bought outdoor sofa set which is approximately 4100 more for a 3 piece set, costco had 7 piece set for 2999.They refused to price match it.Bad experience never recommend or going back.

bought all of there outdoor furniture, they claim it uses a sunbrella material all of the cushions they used looks beat up when you call and ask to speak to a manager there happens to be only one manager who never happens to be in and ofcourse never calls you back. they wont refund they wont replace, customer service is extremely pool steer clear this company wont lat long

Bought 2 couches and loveseat. They started cracking and peeling 8 months in. Company told me they will do nothing to make it right. Do not buy from them. Horrible customer service.