Abby ConnectReviews of abbyconnect.com

Abby Connect has been an outstanding partner to Boomer Consulting for several years. Their receptionists bring warmth, professionalism, and care to our incoming calls, serving as a valued extension of our team. Having dependable support allows us to stay focused on serving our clients while knowing our callers are receiving a welcoming and attentive experience. We appreciate the consistency of their service and would highly recommend Abby Connect to any business looking for a trusted receptionist partner. Priscilla Loza is currently our Client Success Manager.

I needed a rapid fix for a scheduling issue that had come up. Priscilla Loza was amazing. She took responsibility for the issue and it was resolved very quickly. I am totally happy with the level of service and would recommend Abbyconnect to anyone!

Great company. Priscilla Loza is very helpful, she provides excellent customer service and follow-up.

I had a great experience working with Joclyne Covert at Abby Connect. She was extremely helpful throughout the entire process of porting our existing business phone number to Abby Connect. She kept me updated every step of the way, communicated clearly, and followed up immediately once the port was complete to confirm everything was working properly. The entire process was seamless and much easier than I expected. Excellent customer service from Joclyne and the Abby Connect team!

Priscilla Loza immediately contacted me when we realized that Comcast had stopped forwarding our customer calls for at least a couple of weeks. She told me how to immediately remedy the problem. Everyone is so pleasant and helpful. robin from A Fine Dance Studio.

We've been using Abby for quite awhile now. Their service is exceptional and our Customer Success Manager, Angelica Monterrosa, is incredible. She takes proactive action to make sure our needs are met, listens and implements any feedback very well, and overall is a pleasure to work with. I would highly recommend Abby Connect for any business in need of their services.

We have been with Abby for a while and have been happy with the service always. I recently reached out about an issue and Joclyne was a big help. She even went above and beyond to help with a similar issue I hadn't noticed yet. Thank you for always being helpful!

We've had an excellent experience with Abby Connect. As a plaintiff-side law firm, every potential client call matters, and Abby Connect has consistently represented our firm with professionalism, warmth, and attention to detail. Their receptionists are courteous, empathetic, and take the time to make callers feel heard—something that's especially important when people are reaching out during stressful situations. They accurately relay messages, follow our intake instructions, and have been a seamless extension of our team. The service has been reliable, responsive, and easy to work with. Knowing that every call is answered promptly and professionally gives us peace of mind and ensures we never miss an opportunity to help a prospective client. I highly recommend Abby Connect to any law firm or professional service business looking for a high-quality live receptionist service.