aBabyReviews of ababy.com

Response from aBabyJun 4, 2020

Unfortunately, there are times when we receive many orders within a short period of time and therefore items will go out of stock without much prior notice. We are truly sorry for any inconvenience this may have caused you. Please feel free to email us at [email protected] and we will be happy to inform you once the item is back in stock. Please accept our apologies again.

Response from aBabyMay 18, 2020

Sarah unfortunately due to Covid-19 our customer service has been inundated with emails and calls due to the unexpected delays Covid-19 has caused. Regretfully these delays have been completely out of our hands. Putting this aside, we would really like to help you with the questions you have concerning your order. Please email us at [email protected] with your order number so we can properly service you. We truly apologize for any inconvenience this may have caused you.

Response from aBabyJun 2, 2020

We apologize about the confusion with your order. Unfortunately due to Covid- 19 there was an unexpected need to delay or cancel some of our orders. At the time of your order we were unable to process your specific personalized recliner. We have a record that an email was sent to you saying that your order was canceled. However, it seems like you never received the email. We are truly sorry for any inconvenience this may have caused. Thank you for being understanding during these trying times.

Response from aBabyMay 19, 2020

We apologize that you didn’t receive your bassinet within the time frame you expected. Unfortunately our customer service has been inundated with emails and calls due to the unexpected delays Covid- 19 has caused. Regretfully, this has made the response time to emails longer than normal. I have looked into your order and see that it has now shipped. Please feel free to email [email protected] with any further questions or concerns. We apologize again for the delay.