JOHN PAUL A.
Best customer service
Nicki was so helpful with my order(s). I had placed a personalized order on 1/5/23 and found out later that the name was spelled differently. Thinking it was too late to cancel the original order, I placed a second order on 1/19/23 with the correct name. Nicki contacted me because I had indicated that the order was a gift and it was being sent to my home address. I thanked her for catching my mistake, gave her the correct address and mentioned the problem with my original order. Nicki not only got my original order cancelled, but, since I had mentioned the mistake with the original order in my gift message, she let me change that too. Her attention to detail was impressive and customer service was outstanding!