aBabyReviews of ababy.com

Ordered a charge a month ago and it is "still prcessing". Kind of ridiculous to be waiting this long

I ordered a very special gift for a cradle that had been used with every baby born in this family it has been a family tradition that had been handed down through generation and now because of your careless handling of my order I was not notified you weren’t getting more in stock and I was not sent my refund or notice I will never do business with you again nor will I recommend you to any other expectant mothers

Received a broken slide. Am supposed to get replacement, but now when I email I get no response as to a tracking number. If it does not arrive soon I will dispute charges. Time will tell. But I won't be ordering again from here. Terrible customer support!!!!

To whom this may concern I still have not received my product. It was ordered on may 4. I received a confirmation email and have received nothing else until this opinion poll. I have called twice. the first time I was told the plant manager was out but she would look into it and get back to me. I did not get a call. I called again on the 1st of June an was told it would leave that day and I should receive it within two days. That could still happen, I'll know tomorrow. As far as the product I have no idea, check in again and I'll let you know. This was for a newborn that has now been born. I have a cradle I built that is intended to be a gift, hopefully the baby is not to big by the time I give it to them. I'm very disappointed.

I was happy to purchase a blanket made in the USA and that's about it. I was unhappy with the quality of the fabric and the stitching on the satin trim. It looked like a very inexperienced sewer was in a big hurry to finish. I was not impressed by aBaby's merchandise.

If I could give zero stars I would. Not only was the product no longer available, but they didn't let me know. It still says available on their website. Then they didn't give me the full price that I paid. It was $139.90 & they only gave me $139.00 back. Terrible customer service & they don't have the products they say they have.

Very disappointed. I only ordered 1 gift for my daughters baby shower and was sent a mattress cover. They made no attempt to try and send out another bassinet. $250 isn’t a little bit of money. Needless to say I didn’t have a gift at my own daughters baby shower. They issued a refund.i don’t recommend and will never order from them again.

When I ordered the bassinet skirt and hood in January, it stated shipped within one week. The following week the order was still processing. I called and they said they were waiting to confirm the size but they never contacted me so that was a wasted week. I was assured that the set would be shipped in a few days as I explained that I needed this by a certain date. Another week and nothing. I was told the weather delayed, or they were looking for the material. All this time and you don't know if you have the material? Once again I explained that time was running out. She once again assured me that the set would be shipped and I would have it in a few days. Another week, order still shows processing and I had to scramble to get a set in the color and size in time but it is not the style wanted but I had no choice. Now this week they don't answer the phone or respond to emails to cancel the order and get the refund. The worst customer service I have ever had to deal with. After FOUR weeks, the status still shows "processing" they have my money, I don't have the bassinet set and they can't be reached by phone and no replies to emails.