aBabyReviews of ababy.com

Response from aBabyNov 13, 2018

Hi Pat, Sometimes orders do come in more than one shipment so it’s very possible the rest of your order is on its way. However, if the estimated shipping time has already past and part of your order still didn’t come please contact our customer service ([email protected]) so we can see what went wrong. We would like to make sure you receive the rest of your order. We apologize for any inconvenience this may have caused you.

Response from aBabyApr 26, 2018

We are sorry that you found our online store not user friendly. We are happy to let you know that we have revamped our store. We are sure you will find the new website pleasant to use with it’s clear and easy to find icons. You can also take advantage of our chat box where you can speak to one of our representatives to help you with any questions you may have. We are truly sorry that your bassinet arrived damaged and we were happy to refund you. We take pride in our products and only want our customers to receive the best. Please let us know if we can be of any more help to you now and in the future.