aBabyReviews of ababy.com

i ordered a bassinet sheet they sent me the wrong size it did not fit they drove me crazy to return it i had to prove it with pictures will totally never shop here again horrible customer service rather pay more for better service!

Still have not received my order. Can't get any answer as to when it will ship. It has been paid for over a month now. I really need this item. The website said it would ship within a week and arrive within 2-3 weeks.

Received the incorrect items. Filed a complaint they shipped another set and again the items were wrong. Then a week after receiving the 2nd set of items I received a 3rd set of incorrect items.

This has been one of the worst shopping experiences I have ever had. I ordered a toddler table, it came (one week later than promised) but was damaged by the delivery company. This company also dropped off an additional table that I did not order. I called ABABY on Monday (8/6/18), who told me the shipping company would be here by no later than Wednesday (8/8/18) to bring me a replacement and to remove the other tables. when the delivery company arrived, they said they could not remove either table because they didn't have the "right paperwork", and they also did not have a replacement table as promised. I called ABABY again and they told me they would call the trucking company and call me back, but they didn't. I called AGAIN, and this time I asked to speak to a supervisor, but I was told none was available. I am extremely frustrated with the poor service and the terrible delivery company. I will not be doing business with ABABY again, and I recommend you don't either.

Cancelled and order within an hour of ordering due to needing to change the order. Never received any confirmation emails after numerous requests and they said they would as well as never receiving the refund back on my card. Have called many times and still haven't received it back.

If I could give zero stars I would. This company is a sham, beware! They do not answer phone calls, emails or live chat. I contacted them three times regarding my order, no response. Then I get an email with a tracking number for my order one month later. The idiots sent my order to Brooklyn, NY. I live in AZ. Pretty shady as the company is located in Brooklyn, NY. Do not buy anything from this company, I believe they are fraudulent. Going to my bank to see if I can get my money back somehow.

If I could give zero stars I would. Crappy product. Customer service unresponsive to my various emails. When I finally got through to someone she said there is nothing she can do and said there was no manager to talk to to give me a refund or make a new product. Do not buy custom wood anything from ababy.com. The stool I bought looked like it was made from a High school kids wood shop class. I will not give this as a gift to my friend as I’m embarrassed of the product I received! Very disappointed..

The quality of the item I ordered was horrible. I sent an email and they wouldn't return it because it was personalized. The wood was chipped. The paint was sloppy. I was going to give it as a gift but threw it out instead. It cost me $45. Their explanation was that there would be drips and smears because it was handmade...dumbest thing I've ever heard. I will never order from them again. They don't back up their products. Customer service was horrible.