AARPReviews of aarp.org

I will not support or donate to any organization that supports the DNC or is closely associated with same. I consider the AARP to be a Commie loving branch of the DNC. You may take me off your contact list.

AARP will not stop sending my deceased wife ads for their life insurance. No class. I would not give them air if they were in a jar. I called and told them she passed in October 2024; it's now Aug. 2025.

I am a new member. I simply attempted to log into my account and review member benefits. Over a period of 2 days, multiple attempts, reset passwords, password free security code attempts, the system keeps emailing me to tell me my password has been successfully changed, only to refuse to let me login. I attempted to call the number that popped up to try to resolve the issue by phone and AI representatives wouldn't let me break through the "medical alert promo" to get to a person. THIS IS ONE OF THE WORST ONLINE experiences I have ever had. Sadly, I'm already ready to PAY to have my bank block AARP so they cannot debit my account next year, heck, even get a new bank card...anything to never pay for this level of poor service. I work as an Instructional Design professional, am no slouch when it comes to navigating the internet, apps and online platforms and still, it's been one system glitch after another. I literally sat silently as the AI representative asked me questions about medical alert that I never responded to, yet it kept yapping as though I did respond. I cannot imagine how someone who isn't computer savvy and has to rely on AARP's phone system and customer service could ever get anywhere. I am terribly disappointed.

Unable to redeem points in their rewards program for 3 months. Have chatted, emailed & called many times. Nothing is ever done. They just don't care about their subscribers. Have been a member for 14 years, will not renew. They should be ashamed regarding how their customers are treated. I think they feel they can provide poor service because we are seniors.

AARP does not stand behind their customers on Medicare. They promote and endorse United Health Care but when a situation arises they are no where to be found. I need a medication as a cancer patient I do not also need diabetes and I am pre diabetic and United Health Care will not approve a medication that despite my medical history and recent medical tests I obviously need. After running my wonderful doctor ragged writing appeal after appeal--add this--include this--each time getting denied we finally get an answer-after 6 months of paper work and appeals -NO we do not --even though it is on our formulary approve any medication for pre diabetes.--Cool--so not I get to get diabetes over time in addition to 4 other life threatening /dx's and when/until I get diabetes they will not approve it--United Health Care simply does not care--and all AARP will do is refer you to UHC--catch 22 --chasing a tail--waste of time ---time a sick person does not have --AARPand their endorsed health plan from United Health Care are -no service-companies---why am I paying dues??

I booked a car through the Avis–Expedia platform promoted by AARP and was later fined £120 due to a congestion zone violation I wasn’t warned about at rental. Despite repeated contact, AARP refused to help—denying any responsibility and offering no meaningful support, even though they profit from promoting these services. Their representative admitted they had no role in resolution and directed me to public information I already had. AARP markets itself as a member advocate. My experience shows otherwise. Unless resolved by Sept. 5, I will be filing a small claims action. I expected better.

1. I have been waiting for AARP UHC to approve addition PT appointments for me since my 7/15/25 appt was scheduled, but needed canceled, because they didn't give approval, in time for this appt. 2. I've had to cancel 2 additional weekly appointments after the 7/15 appointment, which includes my appointment tomorrow. 3. My PT provider is getting the runaround from them and they are told that they need to contact Optum. My PT provider called Optum and was told they needed to call AARP UHC, which they did and then requested a 3-way call with my provider, AARP UHC and Optum. Nothing ever came of that discussion. 4. I fell and fractured my right maleolus and tibia/fibula, not only fracturing the bones, but doing extreme tissue damage of my foot, ankle and lower leg. 5. My last original approved PT date was on 7/10, but it was decided by my PT, that I needed additional weekly PT, because I'm still having issues. 6. I have now had to cancel 3 additional PT appointments because of their inability to get with the program to approve additional visits. 7. This in my opinion is abandonment and could result in a poor recovery outcome, causing permanent problems for my complete recovery.

I WAS A MEMBER FOR YEARS AND THE ONLY USEFUL DICOUNT WAS 10 PERCENT OFF OF OUTBACK. THEY WANT TO KEEP SENDING MONEY IN MANY WAYS.