Amanda N.
Stay away
I did research on the testing portion first. I emailed and called asking questions regarding using notes as I have extreme testing anxiety. I was told by both that notes were acceptable. I signed up for 3 courses. Medical terminology was fine. Medical billing was another story. The lessons go quick and the coding portion lacks a ton of information. I was getting ready to take the test and then found out the requirements. I ended up not testing as I didn’t have the room they required or a non computer web cam. You’d think you were learning state secrets! No close testing site and you can’t use anything. This isn’t real life, in reality you can use as many notes as possible I would not recommend using this, if I choose to do it again I would go with a different program as this was a waste of my time and money If you have issues emailing the proctor is the only way and then you wait until they feel like getting back to you with non answers
Response from AAPCJul 24, 2026
Hi Amanda, Thank you for taking the time to share your feedback. We'd like to learn more about what happened, including the information you received about the exam requirements and the challenges you encountered with the course and proctoring process. We've sent you an email so we can better understand your experience and see if there's anything we can do to help. We appreciate your willingness to share your concerns and look forward to hearing from you. AAPC



