Shon B.
I am a first time attendee and so far…
I am a first time attendee and so far so great! I am super excited to learn this week!!

AAPC is the world's largest training and credentialing organization for medical coding, billing, auditing, compliance, clinical documentation, and revenue cycle management. We help healthcare professionals build careers through education, certification, continuing education, and networking.
AAPC (aapc.com) has 43 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Shon B.
I am a first time attendee and so far so great! I am super excited to learn this week!!
Dee
AAPC Healthcon is THE coding conference to attend. Always an amazing time and tons of knowledge shared.
VS
This company just hands you the course material and throw you to the wolves. They do not offer support or tutoring and take forever to respond/communicate. I have requested cancellation multiple times and they refuse to cancel this course. The course material is VERY lengthy and complicated. It is not structured at all. I would never recommend this instruction. Unbelievable.
Response from AAPCSep 30, 2026
We’re sorry to hear that you’ve felt unsupported and frustrated with your course experience. We’d be happy to help you navigate the course, connect you with available support resources, and look into your concerns regarding your cancellation requests. Please reach out to us directly with your account information so our team can review your situation and help determine the best next steps. We appreciate you sharing your feedback and would welcome the opportunity to improve your experience.
youdontneedmyname
This company just wants your money and does not prepare their students properly for their own exams, Please don't use this website if you're interested in the medical coding and billing world. I recommend preppy, but it is mostly from word of mouth from a great coder on YouTube that I discovered after I wasted my time and money here. They require so many hidden fees and make every learning experience feel like pulling teeth. Look on any forum, no one likes this company after dealing with it.
Response from AAPCSep 22, 2026
We’re sorry to hear that your experience with AAPC did not meet your expectations. We know that pursuing a career in medical coding requires a significant investment of time, effort, and money, and we take concerns about course preparation, costs, and the overall learning experience seriously. Because this review is anonymous, we’re unable to look into the specific circumstances surrounding your experience. We’d welcome the opportunity to better understand what happened and determine whether there are concerns we can address. Please reach out to our customer service team at 800-626-2633 with your account information and reference this review so we can take a closer look. We appreciate the feedback and wish you the best as you continue your medical coding journey.
Hannah T.
Not as easy to get a good-paying job as advertised. I spent money on yearly dues, test/certification fees, and books for 3 years before giving up on this career path.
Response from AAPCSep 8, 2026
Thank you for sharing your experience. We’re sorry to hear you ultimately decided to pursue a different career path. We understand that students and members make an investment in their education, certification, and professional development with the goal of advancing their careers. However, AAPC does not guarantee employment or a specific salary. Career opportunities and compensation can vary based on factors such as experience, location, credentials, employer requirements, and the job market. Our goal is to provide education, industry-recognized certifications, career resources, and a professional network that can help individuals pursue opportunities in medical coding and related fields. We regret that your experience did not lead to the career outcome you had hoped for. We appreciate you taking the time to share your feedback.
mona A.
AAPC has been extremely difficult to work with. Their communication is horrible, and the program was misleadingly advertised as beginner-friendly and easy to complete without an instructor. However, the exams were completely different from the material taught, and there was no real support. Whenever I asked for help, they told me to buy another instructor bundle or watch YouTube videos. After paying so much money, this is unacceptable and unprofessional. The entire experience felt like a scam, and I am requesting a full refund.
Response from AAPCAug 28, 2026
Thank you for sharing your concerns. We’re sorry to hear that your experience with AAPC did not meet your expectations. We understand that you felt the course did not provide the level of instructional support you expected and that you were frustrated when seeking additional guidance. We take those concerns seriously. AAPC’s online courses are designed as self-paced programs and are not intended to include one-on-one instructor support as part of the standard course. Additional instructor-supported options are available for students who want more personalized assistance, but we understand your concern if you believed that level of support was included with your original purchase. We have reviewed your concerns and your request for a full refund. Based on the course purchase and our refund policy, we are unable to approve a full refund of the $3,367.98 requested. We recognize that this is not the resolution you were seeking, but we do want to be transparent about the outcome. We appreciate you taking the time to provide this feedback. Your comments regarding course expectations, communication, and support have been shared with the appropriate AAPC teams for consideration as we continue to evaluate the student experience. Sincerely, AAPC
Kirk B.
Wall of text follows. Background: CPC & CCC certified with over 8 years experience as a provider coding educator, auditor, coder, and risk adjuster working in office, remote. I've worked as a full time employee, consultant, and freelance with my own small business. I've worked for a total of 10 different companies of various sizes and focuses. Disclaimer finished. AAPC is the premier credentialing agency for professional fee (aka pro-fee coding). AHIMA is the agency for facility fee coding. Difference is essentially AAPC accounts for the doctor's bill and AHIMA covers down on the hospital's bill. And yes, this is a big over-simplification. AAPC originally was focused on credentialing, education, and training (and still is). However, over the past four years especially I've noticed it's attention has expanded to foreign markets, advertising the "conferences", and the prices have increased both for membership, tests, training materials, etc. So, there's good and bad, and ultimately from my perspective AAPC is now a general healthcare company; with the credentialing & education in the background. It's unfortunate, but it is what it is. For those considering doing a "coding course" or "college"...you're wasting your time and money. Use the AAPC online course that they provide, it's cheaper and always on-sale (and yes that's a shady sales tactic, but that's essentially any online seller). Granted, you'll finish with the test with a CPC-A, not a CPC. The difference? The "apprentice" element is nonsense and I cannot stand that this was created, but be warned: you need to get the add-ons like the Practicode, xtern, blah blah whatever it's called so your "time" for the apprenticeship is met; aka your CPC-A will be upgraded to a full CPC. Is it more money, yes; but you will thank yourself later. Now why is that a problem? It's gatekeeping. (Yes, this is indeed a 'trust me bro' moment) -> I've sat on dozens on hiring panels and made decisions, you know how many CPC-As we've hired? 0. I'm just being honest, and again there's no need for the CPC-A element to even exist. Quite literally, your apprentice position comes with your first job you'll have as a CPC. Now, could a CPC-A perhaps be hired as a biller or maybe working denials/claim edits? Maybe. But a traditional track Coder I position? Highly, highly unlikely. Therefore, buy the add-on programs and save yourself the hassle to have maximum doors open. Should I get the CPC/CPB? No. I am unaware of any organization that cares about the certified biller. If you want to be hired with that, got a year or more experience with the EHR (e.g., Epic or Cerner), now we're talking. There have been some mild improvements, from 150 to 100 questions on the exam and quicker feedback. So, I'll give credit to the AAPC. Of course your time is reduced now, but still, take the win where you can. The specialty exams, yes they suck and they're hard, but that's not going to change. For me as historical cardio coder: want to be prepared? Dr. Z e-learning courses are THE way to prepare for CCC, CCVTC, or CIRCC (which he created). Other specialties, honestly time in work is what prepares you. Otherwise, the AAPC's prep courses for them...kinda meh. Other credentials I recommend? CEMC; E/Ms are universal. CRC; risk adjusting coding is a strong path. CPMA; incredibly useful. CPCO; strong yes, but that needs to be coupled with years of experience, possibly an MBA, and especially the 'right connections' at work. CEDO/CEDI; can be strong & useful but that's conditional if becoming an auditor is your long term goal. All the surgical specialties (like myself with CCC) are great if you want to demonstrate mastery with that area; however you can be pigeon-holed. COC; another decent baseline. I'll address CIC in a separate paragraph. Certifications that are well...I guess if you enjoy taking tests then go for it! CPMS; if you're a scribe then I suggest you focus on maybe being a medical assistant, etc. this isn't going to be of any substantial help. RCMS/CPPM/CVBA; okay all of these are trying "credentialize" a job title. If you're going to be a practice manager, it's because you have years of experience, know the right people, and in the role be selected. The other two are related, but again are relevant for other jobs. And AAPC's newest...CPC-M. Now that made me laugh. Literally, zero relevance. If you're a "master coder" then you'll show it when you have over a decade of experience and people call you, email, or text you personally to get your advice. The CPC-M is like the back version of the CPC-A. Finally, the CIC? Honestly, get the CCS from AHIMA. Just bite the bullet and take the plunge. So in the end, AAPC is neither good or bad. Just unnecessarily expensive now in my opinion. And I'm out of characters! lol
Response from AAPCAug 28, 2026
Hi Kirk - Thank you for taking the time to share such a detailed and thoughtful review. We appreciate you bringing your eight-plus years of experience and perspective to the conversation. While we may not agree with every point you’ve raised, we value the feedback and are always looking for ways to improve the experience we provide to our members and credential holders. We wish you continued success in your career!
Dawn R.
The Number One Reason why I am giving two stars is because apparently AAPC can hold certifications Hostage unless you have a paid membership and if you let the member expire the will take away your certification and not validate them regardless that you paid to have this as part of your CV/Resume. Apparently this is ALL Legal too. That is bad business and is all about the Money and not the student!!!
Response from AAPCAug 4, 2026
Hi Dawn, Thank you for sharing your feedback. AAPC certification is tied to active membership as part of an ongoing professional relationship rather than a one-time purchase. Membership supports the work that helps keep certifications current and valuable, including annual code set updates, exam development, credential verification for employers, and access to continuing education opportunities needed to maintain certification. We appreciate your perspective and will share your feedback with the appropriate team as we continue evaluating these requirements. Sincerely, AAPC