DUSTIN R.
Communication is very bad
Communication is very bad. Every time you upload or do something requested, another hoop is added to jump through. They don't care about health, they just want to save $ and make things difficult.
Response from 9amHealthJun 6, 2026
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.