Stephanie M.
Getting help
Getting help, and questions answered

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Stephanie M.
Getting help, and questions answered
MG
motivating, prompt and responsive team helping me in my weight loss journey . After long struggle of not able to loose weight by myself, i am finally seeing some hope when i subscribed to 9amhealth. This team is really outstanding in understanding my requests with prompt response. I am seeing results from day 1 in my weight loss journey
Dee H.
I like the different modules every week I like the digital scale & the coaching is good
Alisha M.
Throughout my participation in this program, the care team has consistently provided an exceptional experience. They demonstrate remarkable understanding and expertise in addressing any inquiries one might have concerning their weight loss journey.
Amanda M.
Everyone has been so helpful and encouraging.
Jamie T.
I’ve been using 9 AM health for about four months now. Initially, it was very frustrating dealing with the Care team via the chat function as I did not feel everyone was on the same page. I was getting messages regarding the start of my medication, when I had not even received prior authorization to start the medication, but eventually it all got worked out. Now I actually enjoy using the app, completing the modules and having the coaching sessions. The biggest upside to me is the convenience of using the app and not having to physically go into a medical office as well as not having to deal with prior authorization. That was such a huge struggle with the PA department at my primary care, it would take 3 to 6 months for prior authorization which caused months of disruption with my medication. With 9 AM health that is taken care of for me automatically and now it has been such a stress reliever, one less thing I have to worry about.
Bryan “Towerguardian” S.
9am Health has helped me succeed at having a healthier lifestyle, where others have tried. Everyone that I correspond with has been very supportive and helpful.
customer
I recently was hired to work there at first things seemed to be fine, however on the third day of work they told me that I was not able to navigate on the computer just because I had some technical issues. Plus these people don’t give you explanatory info when it comes to training it’s crazy how the first two day you watch power points and answer questions do quizzes and they call that training. On the third day they throw you to apparently practice the system and they expect you to know it right away who does that?
Response from 9amHealthApr 17, 2026
Thank you for sharing your experience with us. We're sorry that your time with our team was frustrating, and we want you to know that your feedback is heard. Improving our onboarding and training is something we're continuously working on, and reviews like yours help inform that process. At the same time, technical aptitude is a core requirement across all of our roles, as it has a direct impact on the experience of the patients and customers we serve. Our managers are entrusted with ensuring their teams have the foundational skills to deliver that standard of care, and occasionally, it becomes clear early on that a role may not be the right fit. We do our best to screen for technical skills during recruitment, though we understand that isn't a perfect process. We truly wish you the best in finding a role that's a great match for your skills and goals, and we'll carry your feedback forward as we work to make the experience better for future team members.