Craig & Celia H.
9am health has been very easy to use…
9am health has been very easy to use and follow. Staff are very responsive and knowledgeable. Coaching calls are the best.

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Craig & Celia H.
9am health has been very easy to use and follow. Staff are very responsive and knowledgeable. Coaching calls are the best.
John Linton S.
Very dependable and thorough "team" experience while losing weight - the digital platforms (app / web) are seamless and everything ties in together well. Highly recommend!
Heidi G.
What made my experience great is how attentive the team assigned to me is with my progress. Also so many helpful tips to help me on my weight loss and health goals.
Stulys
Its virtually impossible to talk to a doctor. It's been months and I still haven't spoken with one. It's all AI and then when I called the phone number I was instructed to keep waiting for a few more days. They did apologize for the oversite. Meanwhile the doctor that I've had for 15 years is more than happy to renew my prescription but if she does it I have to pay $498. What a racket. I do believe my current doctor knows more about me and my treatment than the AI team at 9am health. I have completely lost the personal experience that I had with my own doctor that I chose.
Response from 9amHealthMay 18, 2026
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
slswift
The website is easy to navigate. There is so much useful information. The live coach is very beneficial. The weight loss medication refills are discussed and explained and refilled as needed. Questions are always answered in a timely manner. They will give a timeline of when to expect an answer. I have very much enjoyed the service and the fact that it holds me accountable with the scales they sent! I actually like that! It makes me think before I eat🤣
Kim C.
This program is engaging without being too invasive. It allows you support and learning in real time and does not overwhelm you with tasks.
Kathy G.
My overall experience has been great. The resources are very informative and the care team is very friendly and responses are quick.
Sonya C.
From setting up the app to speaking with Jody everything has been seamless