The size was way off. It has taken over a week to work through the issue with support. Still have to wait to see Jersey. The recipient of this gift is back at school out of state and now I will have to pay to ship it to him in addition to his disappointment at Christmas.
Response from 99jerseyOct 15, 2026
Hi Paul,
Thank you for your feedback. If you send your order number to [email protected], our team will review the exchange with you and help with a return under our return policy.
99Jersey Customer Care
KS
Kelly S.
Scam
Never received order even after they charged me
Response from 99jerseyOct 15, 2026
Hi Kelly,
Thank you for your feedback. Your order shipped in two parcels, and we've reached out to you directly about it. If there is anything else we can help with, please write to [email protected].
99Jersey Customer Care
DP
David P.
Communication was terrible
Communication was terrible, kept getting random replies from a different person every time. I was never gave a tracking number until 10 plus days. The shirt was some cheap fake and it came from a random guy in NY
Response from 99jerseyOct 15, 2026
Hi David,
Thank you for your feedback. Some orders take longer to reach the carrier, and tracking can show no movement until the parcel is scanned. We've reached out to you directly. If there is anything else we can help with, please write to [email protected].
99Jersey Customer Care
BD
Briee Della R.
Warning: Do not purchase!
This vendor has extremely slow delivery times. We had to reorder jerseys from another source to ensure they arrived on time. While they advertise a "satisfaction guarantee," it is misleading—they charge a 20% restocking fee for brand-new, unopened merchandise, plus shipping costs. On top of that, their return process is unnecessarily difficult, requiring lengthy back-and-forth communication just to obtain a return address, which I still haven't received. Their customer service, delivery times, and advertising practices are unacceptable. Proceed with caution.
Response from 99jerseyOct 15, 2026
Hi Briee,
Thank you for your feedback. Orders for in-demand items can take longer during the holiday season. We've reached out to you directly about your orders. If there is anything else we can help with, please write to [email protected].
99Jersey Customer Care
BR
Brian
Top tier jersey
The jersey came in great! The stitching is impeccable. I ordered a UConn husky jersey for my buddy, you’d swear he played for them when he wears it, if he wasn’t 5’10 and 31 years old.
PP
Patrick P.
Item still not received
Item still not received. Company keeps giving me the run around about when/if the item was ever shipped. Take your business elsewhere. They are a poorly run company at best, shady/scam at the worst.
2025:
Owner reached out to apologize. Said that there was order confusion between their website and Amazon to the actual quantity on hand. I felt he was sincere in his attempt to resolve the situation and he sent me two jerseys of my choosing to make up for the mistake on their end.
Response from 99jerseyOct 15, 2026
Hi Patrick,
Thank you for the update, and for giving us the chance to make this right. If there's anything else we can help with, please contact us at [email protected].
99Jersey Customer Care
LD
Leah D.
Delayed shipping
UPDATE: On Dec 18th, Adam, customer experience manager, rectified the below experience by sending another jersey to my parent's house. It got there in time.
Today, Dec 15, I wrote this email. Still no response:
I ordered this Jersey Nov 25 when it said on the website that the jersey was in stock and would ship in 1-2 days. I even received a confirmation email stating as such. Picture attached below.
Dec 1, so days after, I received an email saying that shipment is a little behind. It said nothing about being out of stock. I responded to this email with confusion to why there was a delay.
Dec 4, y'all responded stating that there was a high demand, but no worries y'all restocked and would send the jersey out that week.
Dec 8, tracking still showed processing, so I wrote again. I informed your company that I would be leaving town on the 20th to visit the person the person is going to. I requested expedited shipping. A rep responded on the 8th saying * I will immediately inform our fulfillment team about your request to expedite shipping, so we can do everything possible to ensure your gift arrives before the 20th of December. *
Dec 12, I wrote again, because your companies site said the order was still being processed. Knowing the jersey probably wouldn't get to me in time, I asked that the jersey be sent to my parents at *redacted address*.
Dec 13, a rep responded saying that they've spoken to the fullfillment team and it's confirmed that my shipment will be sent out that next Tuesday (so yesterday) and it should arrive in time.
Dec 14, I responded asking to which address will the jersey be shipped and what does in time mean. I reiterated that I leave Friday and please send to the new address I gave in Texas. I did not receive a reply. Meanwhile, I'm receiving multiple ad emails stating the jerseys
I purchased are in stock and to purchase before they sell out.
Dec 17, I get confirmation that the jersey shipped on Monday. Upon looking at the tracking, it'll be delivered on the 21st!! The day after we leave. Tracking does not say to which address it's being shipped. So I wrote again. And got a reply that did not answer any of my questions or concerns.
I'm completely fed up with this process. If the jersey is being shipped yo my house in GA, I want a refund. IF it's being shipped to my parents, then that's fine.
Response from 99jerseyOct 15, 2026
Hi Leah,
Thank you for the update, and we're glad the jersey reached your parents' house in time. If there is anything else we can help with, please write to [email protected].
99Jersey Customer Care
AS
Alvina S.
Wish I could give them zero stars
Wish I could give them zero stars . I placed an order 5-7 days shipping after 14 days order still hadn’t processed. Reached out for communication no answers just links in chats leading to information on useless policy. Never returned my money and order never processed. Buyer beware
Response from 99jerseyOct 15, 2026
Hi Alvina,
Thank you for your feedback. We could not match your review to an order under this name. If you send your order number to [email protected], our team will check its status and help you right away.
99Jersey Customer Care