99jerseyReviews of 99jersey.com

Response from 99jerseyOct 15, 2026

Hi Jeff, Thank you for the update. Your order came in at the height of the World Cup surge, when order volume was far above normal and handling times ran longer than usual. It shipped UPS 2nd Day Air and was delivered on July 16. We refunded the shipping upgrade on July 19, and once your return reached our Texas warehouse we refunded the jersey on July 30 and August 14. We're glad our team was able to get this sorted out with you. If there's anything else we can help with, please reach us at [email protected]. 99Jersey Customer Care

Response from 99jerseyJul 16, 2026

Hi Howard, we’re very sorry for the delayed response. The World Cup rush has created a much higher volume of orders and support requests than expected, and our team is working hard to catch up. We expect to be fully caught up on all orders and tickets by the middle of next week. Thank you for your patience and for ordering with us again.

Response from 99jerseyOct 15, 2026

Hi Becky, Thank you for updating your review, and we're sorry the jersey didn't arrive in time for your daughter's birthday. Custom jerseys are made to order, and production was running well behind at the time. We're glad it reached you on March 19 and that the refund came through. If there's anything else we can help with, please contact us at [email protected]. 99Jersey Customer Care

Response from 99jerseyAug 2, 2025

Thanks for the feedback. This item was just launched on Amazon and had a short sale for review purposes. We sometimes ship from there to deliver as fast as possible. The price has already been corrected on our Amazon, and we’re happy to match the previous one for you if you reach out. We’re always working to give the best mix of speed, quality, and value on 99jersey.com.

Response from 99jerseyOct 15, 2026

Hi Patrick, Thank you for the update, and for giving us the chance to make this right. If there's anything else we can help with, please contact us at [email protected]. 99Jersey Customer Care

Response from 99jerseyAug 29, 2024

Hi Paul, thanks for your feedback. We list delivery times on the product page, and for items made on demand, they can take a bit longer. Also, if there’s ever a delay, we keep you updated via email and ensure full transparency. We’re always working to improve delivery times and communication. Thanks for your understanding!

Response from 99jerseyOct 15, 2026

Hi, Thank you for your feedback. If you write to [email protected] with your order details, our team will review the jersey you received and go over the options with you. 99Jersey Customer Care

Response from 99jerseyOct 15, 2026

Hi Margaret, Thank you for your feedback. If you write to [email protected] with your order details, our team will look into your shipping charge and help you right away. 99Jersey Customer Care