poor company run by muppets. Should be banned from trading as they haven’t got a clue how to run a business, can’t keep up with orders & don’t care if people are out of pocket because of their greed.
They claim to be juice wrld fans but this is totally disrespectful to his memory & REAL fans
EO
Ed O.
Please do not order from this company
Please do not order from this company. They gave me a time it will be shipped (4-6 weeks!!) but they actually just raised a shipping label so it looked like they were doing it in the time frame specified. But the item has never been shipped and they send emails dancing around the subject and never answer the question. 2 months later still no item. Just the most dreadful unorganised and unprofessional “company”.
Response from 999 ClubFeb 27, 2023
Hi! Please contact us at [email protected] for help locating your order
MA
Martinius
Do not purchase
Do not purchase, this is by far the worst purchase experience I have had in my entire life. I usually always shop online, and almost all my clothes and stuff are bought online. Therefore I have had a lot of different experiences with buying stuff online, everything from customer service, customs, taxes, shipping, etc.
Everyone knows if you purchase an item online it will take longer than going into a physical store and buying it from there, but you also expect somewhat of delivery date or customer care. I have unfortunately not received neither from 999Club, this is a shame because I am a really big Juice WRLD fan and just wanted to enjoy his merch. But when a company shows no intention of shipping my order or having any customer care I have lost all my respect for this brand, I ordered a t-shirt from them exactly 1 month ago today and yet have not received any delivery date, shipping information, or feedback on my delivery. I purchased with the Route tracking and order protection, which I have contacted and asked for my delivery. I was told my order is marked as "unfulfilled" 20 days after my order, which is 10 days ago today. Even after contacting both Route and their support I have not received any information or support back, only been told to wait. How long do you really need to wait for a package to be processed? This is ridiculous and the longest process time I have ever experienced in my whole life, I am never purchasing an item from them again!
Response from 999 ClubFeb 27, 2023
Hi! Our shipping policy is clearly stated as being 4 - 6 weeks from the point of purchase. 1 month, like you state in your review, is only 4 weeks.
LU
Luca
Just a Scam Site
Just a Scam Site
Paid for my order then revied a gift card and let me pay again 20-30€ for Shipping
Not possible to get moneyback and iam still waiting 3 Months that my order gets shipped
Iam a Big Juice WRLD fan and just wanted to buy some merch but this is the baddest site ever dont support this just sad.....
ME
Mel
Amazing
Good quality merchandise. Soft, comfortable, well sized clothes. Love the hoodie selection! Ive bought MULTIPLE articles of clothing from them and all shipped in the right time and arrived when the date said it would. Love this site!