8x8Reviews of 8x8.com

3.3601 reviews
Sales & Marketing
O'Nel Drive 2125, San Jose, California

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8x8

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About 8x8

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: 8x8.com
Website: 8x8.com
Category: Sales & Marketing
Location: San Jose, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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8x8 reviews

Showing 57 reviews with 4 stars · Clear filters

B
Mar 4, 2020
Good call quality.
Good call quality.
Response from 8x8May 14, 2020
Thanks a lot for your review and it's great to hear that you are enjoying our call quality
MarkP
Mar 4, 2020
Quick response and regular updates given
Quick response and regular updates given
Response from 8x8May 14, 2020
It's great to hear that you are enjoying the support you are getting from our teams
Stasys
Feb 10, 2020
Great improvements
I want to thank you for a great support. You have improved order process which is now much better and helps to save time on administration. Keep it up, good job.
Response from 8x8Mar 2, 2020
It great to hear that you have seen improvements in our processes to save you time, we look forward to continuing our partnership with you.
Ben M.
Jan 13, 2020
Easy to set up and very helpful staff…
Easy to set up and very helpful staff in terms of teaching you how to do everything on the 8x8 platform. very impressed.
Response from 8x8Jan 20, 2020
We are very happy to hear you are enjoying our services and have had a great experience with our support teams.
Aman P.
Jan 13, 2020
Worth a try!
Occasional issue with voice quality however overall satisfied with the product. Collaborative features are of great use which makes it different from other providers. Happy to recommend anyone.Also, packages are considerably cheaper than other VoIP providers
Response from 8x8Jan 20, 2020
Thank you for your review. Your feedback is importance to us and we will continue to support you to resolve any technical issues that you may have, to ensure you have a great experience.
Nick M.
Jan 13, 2020
Very Happy
Very Happy! Great tool for speaking with clients and customers. And the fact I can use it on my mobile makes it so much easier when people want to reach me if I'm not in the office. And allows me to have a mobile for private and the connectivity for office as well without getting them muddled up.
Response from 8x8Jan 20, 2020
Thank you for your review. It's great to hear that you are enjoying our services and the flexibility of being connected from anywhere.
S S.
Nov 20, 2019
Very Satisfied
Initial configuration and number porting was smooth and well supported. No complaints with service quality so far!
Response from 8x8Jan 10, 2020
Thank you so much for taking the time to leave feedback and it's great to hear you are having a positive start with our services.
Nikolai
Nov 19, 2019
Good company with good customer service
Good company with good customer service
Response from 8x8Jan 10, 2020
Thank you so much for your feedback and it's great to hear that you are having a positive experience.

8x8Reviews of 8x8.com

About 8x8

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