John
Great functionality and customer support
Great functionality and customer support
Response from 8x8Aug 21, 2019
Thank you for your review and it's great to hear you are enjoying our service

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
Excellent

Sales & Marketing · San Diego, California
Excellent
Showing 279 reviews with 5 stars · Clear filters
John
Great functionality and customer support
Response from 8x8Aug 21, 2019
Thank you for your review and it's great to hear you are enjoying our service
Mark S.
Good System, excellent and polite support team. Our account manager is always prompt and responsive. Very happy with 8x8 throughout our time with them
Response from 8x8Aug 16, 2019
Thank you Mark for the positive comment! It's a pleasure to receive high praises and we'll make sure we pass this onto your account manager.
Alexandru S.
8x8 has been a seamless solution for our company, streamlining all external communication with partners&customers all across the world. A great gain in terms of professionalism, which comes at a reasonable cost. We have configured a multilingual switchboard with ease, call forwarding and recording are sharp, support is always helpful.
Response from 8x8Aug 13, 2019
Hi Alexandru - It's great to receive your positive feedback as we continue to develop our products and solutions. We're very happy to hear that you found 8x8 easy to set up and that you find our support team helpful. Thank you!
Jon
Good product that works really well. Good aftercare experience Laura Pickard has always been really helpful and patent with me!
Response from 8x8Aug 12, 2019
Hi Jon, thanks for sending your review. We always try our best to provide a great service, so it's a pleasure to hear that you are being well looked after.
MLS
Outstanding service Laura pickard you are a god send I have used this company for near 2 years now with no issues and excellent service We have had 0 down time with any issues delt with prompt Marcel
Response from 8x8Aug 12, 2019
Thanks for sharing and taking time out to send us your review. We are so happy that you have had a good experience using 8x8.
Mikeyblue
Having used numerous dialler, Amcat, Davicker etc this platform is 2nd to none. No hardware costs or issues, fully scalable with all the functionality of above and some.
Response from 8x8Aug 12, 2019
Hi Matt, thanks for taking the time to leave a review and It's great to hear that you are enjoying our services! We look forward to helping your business grow.
Andrew P.
8x8 customer service is second to none. Started with the knowledgeable and well-informed sales and account management staff who guided us through our requirements through to the porting of our numbers from our existing telco, which was super quick and hastle free. We now enjoy modern voice over IP with the added bonus of the 8x8 app for smartphones and pc's to boot! Extremely happy with 8x8, thank you.
Response from 8x8Aug 5, 2019
Hi Andrew, thanks for sharing! We are always glad to hear from happy customers :) Great to hear that our sales and account management team are looking after you and that setup was easy.
Charlie M.
I used and offer the 8x8 products to my clients and it is one of the best VOIP services on the market today. When comparing costs with other VOIP suppliers, 8x8 cost a little bit more but with crystal clear communications and good quality hardware and additional features that are normally offered at additional cost with other suppliers, very little if no downtime, 8x8 offers a very persuasive product. No-one could tell that I was speaking to them using the 8x8 VOIP phone/service and the 8x8 app for my mobile when I was away from the office was also a life saver. I can honestly say that for all of my customers that use the 8x8 service, there have been very few if any issues which is what you want for businesses these days so I would highly recommend 8x8.
Response from 8x8Aug 5, 2019
Thank you Charlie for taking time out to send your review. We always try our best to deliver a great service, so it's a pleasure to hear that our solutions are serving you well.