Happy C.
Support was very good
Airport was very good
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for your feedback! We're pleased to know that you had a positive experience with our support team.

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Walnut, California
Excellent

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Excellent

Sales & Marketing · Laguna Beach, California
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Sales & Marketing · San Diego, California
Excellent
Showing 279 reviews with 5 stars · Clear filters
Happy C.
Airport was very good
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for your feedback! We're pleased to know that you had a positive experience with our support team.
L C.
W have used 8x8 for a year and, in that time, have only had one glitch which was sorted super quickly and super efficiently. It gives us all the functionality of a switchboard and extensions with none of the hassle and at a fraction of the cost. I am sure that we could use even more of its features if we delved deeper into what it can do but, for our very basic level of expertise, it is terrific.
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for your wonderful feedback! We're thrilled to hear that 8x8 has been a hassle-free, cost-effective solution for your communication needs. It's great that the system has served you well. Should you decide to explore more of its features, we're here to assist and ensure you get the most out of it.
Camp
8x8 is reliable and easy to use.
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for your feedback! We're delighted to hear that you find 8x8 both reliable and easy to use.
T. S.
I've been using 8X8 for all my personal and business calling and texting since 2021, and they have always had reliable, fast, correct and smooth operating systems. Plus, their customer support is excellent.
Response from 8x8Oct 23, 2025
Dear Customer, Thank you for your loyalty and for sharing your positive experience with 8x8! We're thrilled to hear that our systems have consistently met your personal and business needs with reliability and efficiency, and that our customer support has been excellent. Your satisfaction and trust mean a lot to us.
Sam
Amazing product. Easy to use, works 100% of the time, all the features I could want.
Response from 8x8Oct 23, 2025
Dear Sam, Thank you for your fantastic feedback! We're delighted to hear that you find the product amazing, easy to use, and fully reliable. We appreciate your support.
Seema
Good to meet 8x8 colleagues and discuss features we are not currently using within our licence, excited to hear about upcoming Beta programmes and roadmap. The demos were really insightful. Came away with lots to think about and progress in terms of system enhancements.
Response from 8x8Oct 23, 2025
Dear Seema, Thank you for sharing your experience! It’s wonderful to hear that your meeting with 8x8 colleagues and exploring features was useful. We look forward to supporting your progress and helping you maximize your use of 8x8 products.
William
Your service works very well. It is very reliable. The voice mail system is easy to access when i am away from my office. I tell others about 8x8 and its reliability.
Response from 8x8Oct 23, 2025
Hi William, Thank you for your positive feedback! We're delighted to hear that you're satisfied with the reliability and accessibility of our voicemail system, especially while away from the office. Your recommendations mean a lot to us.
Gail
Excellent all round service
Response from 8x8Oct 24, 2025
Hi Gail, Thank you for your feedback! We're thrilled to hear that you're satisfied with our service. Your support is greatly appreciated, and we're committed to maintaining this level of excellence.