Gabriel
This company does not treat their customers with respect!
This company is a totally nightmare. I had an account with them for 3 years and for my surprise I've been told I couldn't order through their website because the US documents were needed in order to buy. I'm a seller from another country with a good reputation in the marketplace I work for, I also have business accounts with other suppliers and they never asked me a single US documentation. At the end they decided to deactivate my account and the Account Manager Elizabeth (from Bulgaria, managing US accounts? Very weird) told me this was a management decision and that she can't do anything to reactivate it. I respect the fact each company has its own internal procedures, this is one thing, other thing is deactivate an old account from a customer and treat them as they were nothing.
Response from 888 LotsJun 15, 2023
We apologize for any confusion or frustration caused. As a global group of companies, we have employees from various countries, including our Account Manager Elizabeth. While we currently focus on serving US-based companies through our US website, we appreciate your interest and value your feedback. We continuously evaluate our procedures to provide the best possible service. Thank you for your understanding.


