Fredrick M.
Updated
I deleted my previous reviews. I will attempt to go to Jersey to handle a purchase, as I travel to NY a lot. Micheal has called me directly which was a sign of good customer relations, and appreciated. So don’t let the stars represent the company, I will update later. It’s a great sign they reached out, was easier in the past doing business, but also must take into account things may be different today than a few years ago as far as the world changing and business trying to do what they can to adjust. I can understand that the way we do business with them, can also be how they do business on that end to accumulate merchandise, and things lately may be problematic not to anyone’s fault. As they say, sh*t rolls downhill. But again, nice to have a person reach out in an extremely timely manner. I will follow up after trip. I will note in past, most experiences have been excellent.
Response from 888 LotsAug 28, 2025
Thank you for taking the time to share this thoughtful update on the local pickup situation. We’re glad Michael was able to connect with you directly, we'd never want to leave you waiting or confused. We truly value your understanding of how the business landscape has shifted and appreciate your willingness to give us another chance. Looking forward to welcoming you for the local pickup providing the same smooth and positive experience you've had with 888 Lots in the past.