Thomas P.
Shorts initial order 75%, does't refund instead given coupon so money tied up in ecosystem
Scam city. They trick you into signing up with the 60% off then don’t send the full order. THEN instead of a refund they issue you a store credit. And it wasn’t even short by a little, 75% of order was missing. I ask multiple times for refund. Refused. Credit card chargeback sorted it out. Never dealt with something like this, been in the e-commerce space for 20+ years. I tried my rep, the customer support email and the phone number. My email after I was told my refund was only a coupon was I'm going to my credit card. Their response was a phone number for me to call and waste more time. Capital one got it sorted out. My second order before realizing the mess of the first order included 4 fitness trackers and all 4 fitness trackers had dead batteries. 4 different refunds to customers. I didn't even argue or try to get a refund on that one as its the risk when buying liquidation stuff. Literally the easiest thing to do in customer service, first order gets screwed you refund the customer. But no, too hard for them. Here's a coupon.
Response from 888 LotsAug 17, 2026
We’re sorry your experience did not meet expectations, Thomas. As with any liquidation business, occasional inventory discrepancies can occur, and our return policy and Terms of Service are publicly available and outline how such cases are handled. A chargeback was ultimately issued for this order, and we appreciate your feedback.