79karat.co Reviews | Read Customer Reviews of 79karat.com

79karat.coReviews of 79karat.com

4.4115 reviews
Jewelry & Watches
444 Alaska Avenue Suite #BLO742, Torrance, California

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79karat.co

About 79karat.co

Welcome to 79karat, your destination for exquisite jewelry at affordable prices. We are a premier jewelry company specializing in surplus and limited edition pieces from renowned jewelry brands. Our mission is to bring you the finest collection of jewelry that combines quality craftsmanship with unbeatable value.At 79karat, our story is one of passion and a relentless pursuit of exceptional jewelry. As the founder, John Smit, I have always been captivated by the allure of jewelry and the way it enhances one's beauty and style.

79karat.co (79karat.com) has 115 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: 79karat.com
Website: 79karat.com
Category: Jewelry & Watches
Location: Torrance, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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79karat.co reviews

115 approved reviews, newest moderated first

Jami J.
Dec 20, 2024
79Karat has the best customer service
79Karat has the best customer service. There was an issue with my order, something completely out of their control. Not only did they contact me, but they offered an amazing solution. They resent out my original order again. Which is absolutely stunning & great quality. They are sending me an additional item for no charge because of the problem with my order. They want to make sure their customers are satisfied no matter what. Thank you 79Karat for your great communication through this process. I will definitely be buying from 79Karat again.
Response from 79karat.coJan 5, 2025
Hi Jami Johnson, Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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Maria A.
Dec 19, 2024
Espectacular idéntica a la original !!
Espectacular idéntica a la original !!
Response from 79karat.coJan 5, 2025
Hi Maria Aguilera, Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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sepide S.
Dec 11, 2024
Don’t buy!!!
I ordered 2 items. One a bangle that when i received it it was totally misformed. Also a bracelet that i have the matching necklace for. I received it a month later and it looks like my 5 year old made the bracelet. I asked for refund and they told me i have to send both pieces back to vietnam!!!!
Response from 79karat.coJan 5, 2025
Hi sepide sarachi! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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Bella
Nov 3, 2024
Lovely V Malachite Earrings
I received my V Malachite Earrings and it was beautiful and crafted nicely. The stones were lovely and fits well on my ear. Also it was safely packed and on a pretty jewelry box with a cleaning cloth that came with it. Highly recommend this store and Alison the owner. Thank you!
Response from 79karat.coNov 5, 2024
Hi Bella, Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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Leon M.
Oct 31, 2024
The bracelet is too small
The bracelet is too small. It was not a true 8.5” and as such it cannot be warn. The quality is good, but the size is a very big deal and very disappointing.
Response from 79karat.coNov 1, 2024
Hi Leon Matterson, Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Regarding the too small product, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem and make it right. Don't worry my friend. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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Gail O.
Oct 30, 2024
made it right
My initial review was very critical of the necklace. I did contact them and they did send me another necklace that was very very nice. It's wonderful to work with an on line vendor that really cares about their business. yes, I would recommend them
Response from 79karat.coOct 31, 2024
Hi Gail Olson, Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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Sharon G.
Oct 25, 2024
The company’s reply was not the truth
The company just sent me another reply. It is just another example of how awful their customer services. They say that I didn’t reply that I have verification that they received three videos from me and multiple replies. It’s a scam and I really hope that anyone reading this will take this into consideration before wasting their money on purchasing any item from them . The company’s reply was not the truth. I received a reply from the company regarding my review of their very defective and poorly made earrings. Their reply was false. They have made no effort to give me my money back, although I have sent multiple videos of the horrible workmanship. Earrings that don’t even close. This company sells very poorly made merchandise. They expected me to send the items to Vietnam and then they would give me a refund. How absurd is that?
Response from 79karat.coOct 31, 2024
Hi Sharon Goodhart! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. please contact us by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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Cheryl H.
Oct 23, 2024
The earrings are gorgeous
The earrings are gorgeous. Quality exceeded my expectation. One thing- i actually ordered the dark mother of pearl and appear to have received black onyx…
Response from 79karat.coOct 25, 2024
Hi Cheryl Hawkins, Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Regarding the wrong product, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem and make it right. Don't worry my friend. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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