Edward Offor M.
They are on time and very good…
They are on time and very good services, and their vehicle very clean. And the journey was very smooth, good drivers and very good customer service.

Chauffeured Limousine Rental and Car Service Transportation Experience unforgettable TRIPS with 5 STARS Limousine Connection! Offering premium transportation services, including airport shuttles, special event rides, and luxurious nights out. Our professional chauffeurs and top-tier fleet ensure a safe, stylish, and seamless experience every time. 🚘 Our Fleet: Choose from impeccably maintained sedans, SUVs, vans, limousines, and specialty vehicles—all non-smoking and designed for comfort and elegance. Perfect for groups of any size! Discover the ultimate luxury travel experience with 5 STARS Limousine Connection. Your journey, elevated.
5 STARS Limousine Connection & Wine Tours (5starslimo.com) has 30 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Taxis & Public Transport · Petaluma, California
Excellent

Taxis & Public Transport · Panorama City, California
Excellent

Taxis & Public Transport · San Francisco, California
Excellent

Taxis & Public Transport · San Francisco, California
Excellent
30 approved reviews, newest moderated first
Edward Offor M.
They are on time and very good services, and their vehicle very clean. And the journey was very smooth, good drivers and very good customer service.
Mr T.
Outstanding service from start to finish. The booking process was easy, and the limousine was spotless and very comfortable. The driver was punctual, respectful, and ensured a safe and smooth ride the entire time. This is truly a 5-star experience, and I will definitely be using their service again.
Louisha O.
SFO airport to Brentwood, CA. He was very good from start to finish and communication and instructions before the trip was very clear, and customer service was very helpful during the scheduling
Benjamin O.
My journey from SFO to Sacramento.CA with 5 STARS limousine services was a sweet ride.Being a person that like lively moment I asked the driver for Afro music and he satisfied my desire. It was an interesting and entertaining trip so I will suggest this company for every one to experience.
Daniel M.
We're honestly more than a little perplexed by the positive reviews for 5 Stars. Our experience with them was completely the opposite. We booked a luxury car to the airport because my wife has severe anxiety and difficulty with travel. We picked 5 Stars on the basis of their positive reviews online. We thought this would make our experience easier, but as it turned out, the truth was far from it. First, the driver was 40 minutes late. We were told it was because of a collision/bad traffic (and 5 Stars gave us a discount as an apology, which we appreciate). But then, on the way to the airport, we realized that the driver was watching a fight on his phone while driving. This seemed to be the reason his driving became more and more abrupt as the journey went on, which did not ease my wife's anxiety in any way. But then to make things even worse, the driver dropped us off at the wrong terminal. Despite having confirmed which airline we were we flying with when he arrived to pick us up. We had to make our way - with all our bags and a service dog - over a mile and broken elevators and packed crowds to get to the place we should have been dropped off at. It took us nearly an hour. We were sweaty and disheveled by the time we got to the check in desk for our flight. My wife had had multiple anxiety attacks by this time. Hardly a VIP experience. We were very UNIMPRESSED with the service we have received from Five Stars and would definitely NOT recommend them.
Response from 5 STARS Limousine Connection & Wine ToursDec 4, 2025
Thank you for taking the time to share your review. Working with you has been a valuable learning experience for us, and we truly appreciate your feedback. We sincerely apologize for any inconvenience you experienced and take responsibility for our actions and inactions in this matter. At the same time, we kindly ask passengers to share certain responsibilities to help ensure a smooth travel experience. For example, it is important to confirm the terminal you are departing from, as airports sometimes reassign airlines to different terminals. While rare, international flights may occasionally depart from a domestic terminal, which can be unexpected, but a simple phone call to the dispatcher could have corrected error. We also have very little control over traffic conditions. Even a single accident on the freeway can affect travel plans and cause unexpected delays. We completely understand how frustrating this getting drop off at a wrong terminal could be. Our goal is always to make your travel experience as smooth and stress-free as possible, and your feedback helps us improve.
Dikelikenike
Worst service ever. They promised one thing so I paid and got another with no warning or email. Driver Mile was rude and threatening. He wanted $50 per stop so we didn't get any champaign. Horrible experience and we got an Attorney.
Response from 5 STARS Limousine Connection & Wine ToursJun 9, 2025
Hello, It seems you may have contacted the wrong company. We do not have any record or affiliation with a driver called "Mile." There are several businesses with similar names, including those using "Five Star," but please note that there is only one 5STARS LIMOUSINE CONNECTION. To help us assist you better and possibly direct you to the correct company, please give us a call at 1-877-435-5466 and provide your name and a few more details about the incident. Thank you, 5STARS LIMOUSINE CONNECTION
hillary S.
Our trip was perfect. The limo was beautiful the ride was smooth. We went to a few different spots, lunch, winery, picked up a friend. It was an all day trip. Our driver Ben was over the top best driver, super friendly and funny. He played along with the surprise we did for my friends 60th birthday. My friend was in tears at how happy he was. I highly highly recommend 5 Stars, and will do this again for sure when I turn 60!!!
Response from 5 STARS Limousine Connection & Wine ToursDec 4, 2025
Thank you so much for the wonderful review. We look forward to seeing you again.
Anthony V.
they are extremely professional
Response from 5 STARS Limousine Connection & Wine ToursDec 4, 2025
Thank you so much for the wonderful review. We look forward to seeing you again.