Joy N.
My bottle of hair finder wasn't…
My bottle of hair finder wasn't working, I emailed the company and had a replacement within the week. I absolutely love my hair remover tool too.
Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.
5MinSkin (5minskin.com) has 376 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Joy N.
My bottle of hair finder wasn't working, I emailed the company and had a replacement within the week. I absolutely love my hair remover tool too.
Julia
I purchased a laser hair removal device from 5minskin three years ago - I’ve always been happy with it, especially since I was overcharged by a brand name salon for so long. Recently, I decided to pick up the device again and use it on a different areas. I realized that I’d lost the cord. Rather than destroy my device playing cord musical chairs, I reached out to 5minskin customer support for assistance. There was a lot of back & forth, figuring out what generation my device was, what my new shipping address was, but eventually they shipped me a cord that ended up not being the right fit. I felt bad, but I went back to support to let them know it wasn’t the right one. They apologized and told me they’d ship the right one straight away. They were so patient and sweet and quick to respond. When I got my replacement cord in the mail, I was shocked to see that they had sent me an entirely new device, complete with the cord! 🤠 amazing customer service, thank you SO SO SO much.
Janet S G.
Extraordinary customer service! I like the products very much, they are easy to use and effective--I had difficulty with a faulty spray and customer service was immediately responsive, very professional and at the same time warm, and worked with me to be sure that I got a satisfactory result. Xouldn't have been better!
Gina S.
Excellent customer service, I have used it only twice so far, seen good results, it certainly slows down the growing process. Before using 5 minskin I used a ffew years ago Tria and had already less hair. Researched and got good reviews for 5minskin. I used the highest setting and it was not bad for the bikini area. Would totally recommend.
RosaLinda A.
Customer service is extremely awesome. If you have a problem or question , they will respond quickly. I have been using my device for a little over a year and I did see results. I noticed less hair under my underarms and face. Just make it part of your weekly routine and you will see a difference. I’m glad I bought this device!
Mary K.
I was disappointed I had to follow up on my refund. However, it was granted immediately in a pleasant manner.
Angela S.
I was so thankful for the quick response and action of the company. I’m def buying on the correct app I’d planned to
Carolyn B.
Julieta responded quickly to my inquiry and kept the communication line open with updating me. She was kind and resolved the issue. Thank you.