5MinSkinReviews of 5minskin.com

Absolute trash company. They make returning the piece of garbage almost impossible. People return this POS and get no refund, then the company writes a response saying that they’ve issued the refund. That’s a F’ing lie. Don’t buy from these people, everyone on here is warning you, don’t fall for their BS!!

I will edit this only because they did give me a full refund. My review is harsh, but honest. It is a product that is amazing in theory, but not in application. For those who had success, they either received a product that was far above standard and they also had the perfect skin tone and hair for it to work. 5 Minute Skin IPL is a waste of time and money. After 3 months of using it every week there is no reduction of hair growth or density. Save your money and get professional laser treatment. Also, the unit they sell for $179.00 can be bought from Temu unbranded for under $50. So if you're h*ll bent on trying it good luck. Dear, 5 Minute Skin rep. It's a pity that I couldn't make an honest review for the product on your website, it wouldn't allow me to. And to reply to your desperate attempt for me to clarify, you requested all my information beyond my email address that was used for the purchase. I have already had to mark the abundance of emails sent to me after the purchase to spam..... plain and simple, YOUR PRODUCT DOESN'T WORK!!!!

Defective EMAIL ADDRESS IS BOGUS

This product was a waste of money This product was defective and just stopped working all together. DO NOT WASTE YOUR MONEY!

The 5minskin shipped promptly but the power supply cord failed after only 8 uses due to a short in the power cord at the reinforced end that plugs into the IPL unit. Multiple efforts to obtain a replacement power supply cord (by phone and email) that included a short video that showed the defect. It is notable that we also purchased their extended warranty. Update: the company sent a complete replacement to include the IPL unit. It took several weeks and regular follow up to get to resolution. To be fair, albeit slow, they ultimately stood behind their product.

SCAM!!! After many emails to them they intermittently reply stating the item is en route after I bought a laser hair removal in the Black Friday sale after seeing what I now realise was probably also another scam on a beauty review website. The item still hasn’t arrived after 3 1/2 weeks and I have reported them to the police and watchdog and even then after me telling them this they still won’t give me my money back so luckily, my payment method was protected so I have since had a refund through that. DO NOT BUY FROM THIS COMPANY!!!!!

i accidently ordered this twice when ordering online. I reached out to customer service and only one transaction was refunded. For the second, they didnt want to refund me back so i contacted my bank ( BOA) to dispute the transaction, and it turns out they denied it since 5MINSKIN suppously submitted proof of shipment. I never got an order #, nor anything telling me, initially that the transactions had gone through, until i checked my online bank transactions. BIg red flag since the beginning. i Just called Customer service again and they said they cant disclose any information on my order since its still in process and they are awaiting the banks response. I told them the bank denied the refund and they said they are most likely to follow the banks response. How can i be charged when i never even received my order and not even a tracking/order # in the first place??? Don't buy from them unless you got extra money to loose. I previously posted the transaction images from my on line banking so ppl can see this is an honest post, but somehow i dont see my review at all!!!

I received my 5minskin this week and tried to use it for the first time. After 50 pushes I was able to turn on the device ONCE. I tried to use it again and cannot turn it on at all. I cannot recommend this device due to the poor quality of the device. I received a replacement unit and that ALSO didn't work. The company once again asked for a video - no problem, and they did issue a refund, but it blows my mind that 2 units were defective. Makes me wonder about other people's experiences.