Melissa R.
Excellent customer service
Excellent customer service! Immediate response from representatives to my inquiry regarding cracked lens on device. Sending a new device after sending pictures with no problem at all. I'm not sure why there are people who are unhappy with their purchase or the customer service because I have been completely satisfied and the representatives have been nothing but delightful! The unit will get hot, it is a laser, that is a given. If you are concerned about your type of skin, hair color, skin issues, etc. check before you purchase. These things are common sense. You cannot blame the company for your lack of effort before purchase. I will step down from my soap box now, but this company deserves better reviews than it has received, and I want potential customers to have an honest, transparent review.
Response from 5MinSkinMay 16, 2024
Dear Melissa, Thanks a lot for your great review! We appreciate your feedback! We are happy to have you as our customer. Sincerely, 5MinSkin Team



