5MinSkinReviews of 5minskin.com

fast and courteous customer service

Easy to use and works great, after a couple of uses you start to notice areas with no hair. Defo recommend.

This company is very good, as well as the product, and the customer service. I received my device about 12 weeks ago. I started to use it the next day. Very fast I realized it was not getting warm enough. So I contacted customer service explaining what the problem was. We exchanged emails for about a week or two. We finally came up with a solution that pleased both parties. They told me that I would get a new device by mail. I asked if I had to return the other device, they told me no. When I got the new one, I started to use it right away. It does work really well. I have been using the laser for 12 weeks now and I must say that I am now hair free. I followed the instructions very carefully and that I am very pleased with the results. I don't understand why people are complaining so much. Customer service people were really nice and very helpful. And the laser works. I am a 75 years old woman who won't need to shave anymore!!!!!!

Support was great! There was a delay on my part getting the item returned. Support reached out twice with friendly reminders and questions if there was anything needed from them, which was very much appreciated!

Excellent customer service. They responded very promptly and made sure to meet my needs. They replaced my 5minskin with a new one as it had stopped working. Thank you!

The customer service has been responding very promptly. I had a defective device more than once and gotten replacement quickly. I’m happy there’s a convenient option to laser treat at home especially for mama with young kids.

Support staff was very accommodating and resolved my issue promptly. Thank you

The package I got was missing a serum, but the issue got resolved within hours. I am a the very beginning of my skin treatment, but I have a good first impression of the company's customer support