Gabriela N.
Be careful!
We ordered a part, then the mechanic realized it wasn't the one we needed. We called to let them know, and a girl named Emely, who is supposedly in charge of returns, just told us that her boss got sick, that we should call her next week, or that she would call us back in 5 minutes! Lie! A month has passed and they still haven't given us a concrete answer! Avoid buying here if you don't want to have a bad time.
Response from 50 Stars Auto PartsOct 23, 2025
We’re sorry to hear about your experience and truly apologize for the delay in communication. At 50 Stars Auto Parts, we take customer satisfaction seriously and never intend to cause frustration. It appears there was a miscommunication and delay in processing your return, and we’re reviewing this internally to ensure it’s resolved quickly. Please contact our customer service team at 1-866-207-5533 or [email protected] so we can locate your order and expedite the resolution for you. We appreciate your patience and the opportunity to make things right. — Team 50 Stars Auto Parts



