50 Stars Auto Parts is one of the leading online suppliers of “OEM (Original Equipment Manufacturer) Used Auto Parts” for sedans, coupes, SUVs, hatchbacks, convertibles, and light-duty trucks. With a combined experience of 30 years from our founding team, 50 Stars Auto Parts has become a frontrunner in the used auto parts sector.We have served thousands of customers and are adding more on a daily basis across the US, delivering high-end quality used auto parts. Our USP is in selling the best late-model, low-mileage vehicles, both domestic and imports, with the right fit and optimal performance at the best price for customers.This flow of ours has been continuing from day one because of our rigorous inspection and quality check before shipping it to the customers. This has reduced the risk of buying used parts online for customers. Apart from this, our company chose to offer strict safety standards, excellent warranties, refund & return policies, and stringent shipping practices. After all these benefits, we are good at prices, too. This increases our likelihood of retaining customers.With 60+ inventories across the US, we have become one of the quickest-moving retail suppliers of used auto parts. Want to learn more about us? Visit our official website at www.50starsautoparts.com.
50 Stars Auto Parts (50starsautoparts.com) has 87 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
50starsautoparts.com
Website
50starsautoparts.com
Category
Auto Parts & Wheels
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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50 stars Auto parts is a complete and total scam I bought a anti-lock brake control module that was supposed to be reprogrammed to the truck that was working on it came in the mail all rusty never was there any programming done on it and it was worse than the one that I took out. I have been trying to get a refund since the product was returned first they said they were problems with their return accounts and that would it would take a couple of weeks here we are 6 weeks later still no return and now I can't get a response from anybody stay away from this company they were a total scam I look them up on Google Earth and the picture brings me to a road with no building I should have done my research so do not believe about this company because they are a absolute scam
Response from 50 Stars Auto PartsJun 10, 2026
Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with your purchase and the subsequent refund process.
We understand how frustrating it can be when a replacement part does not meet expectations, particularly when it is intended to resolve an important vehicle repair. We also recognize that delays in communication and refund processing can add to that frustration.
Our company takes concerns regarding product condition, programming, compatibility, and returns seriously. While we may not agree with all of the conclusions expressed in your review, we respect your right to share your experience and appreciate the opportunity to address your concerns.
We would welcome the opportunity to review the details of your order, the return documentation, and the status of your refund request. If your refund remains unresolved, please contact our customer service team with your order information so that management can investigate the matter and provide an update.
Customer satisfaction is important to us, and we remain committed to reviewing concerns thoroughly and working toward a fair resolution whenever possible.
FS
Frank S.
When I first called your company about…
When I first called your company about ordering a part for my car, I spoke with John who checked inventory for the part. He took his time and explained all the steps with my purchase from start to finish. He is very knowledgeable and has good customer service skills. I recommend any potential customer to call John for any help with a part.
Response from 50 Stars Auto PartsJun 10, 2026
Thank you for taking the time to share your positive experience. We truly appreciate your feedback.
We're pleased to hear that John was able to assist you throughout the purchasing process and provide the information you needed. We take pride in ensuring our customers receive knowledgeable support and clear communication when selecting the correct part for their vehicle.
We'll be sure to share your kind words with John and recognize him for his dedication to customer service. Thank you for your recommendation and for choosing our company. We value your business and look forward to assisting you again in the future.
JO
jody
absolute thieves i wish i looked at…
absolute thieves i wish i looked at reviews before hand they are ripoffs DONOT use this company
Response from 50 Stars Auto PartsJun 10, 2026
Thank you for your feedback. We are sorry to hear that your experience led to this impression of our company.
We take all customer concerns seriously and strive to provide quality products and responsive customer service. While we understand your frustration, we would appreciate the opportunity to learn more about the specific issues you encountered and review your order in detail.
If there is an unresolved concern regarding your purchase, please contact our customer service team with your order information so that we can investigate the matter and determine whether a resolution is available.
We value customer feedback and are committed to continually improving our products, services, and overall customer experience.
VW
Victor W.
They WILL rip you off
They WILL rip you off. Almost 500 dollars, there is no Dallas location, parts are rusty all from New York city. Won't return calls lies about wrong address then will stop taking calls. DO NOT ORDER ANYTHING ONLINE!!!! Hey 50 stars I am calling you out. Your a criminal company .
Response from 50 Stars Auto PartsJan 7, 2026
Victor,
We’re sorry to hear about your frustration and apologize for the inconvenience you experienced. Please note that our office was closed for the Christmas holiday, which resulted in delayed responses to calls and messages during that period. We sincerely regret any confusion or inconvenience this may have caused.
50 Stars Auto Parts is based in Dallas, Texas, and all orders are processed through our verified suppliers. Many used automotive parts may show normal cosmetic wear, which does not affect functionality.
We take all customer concerns seriously and are committed to resolving issues promptly. We would like the opportunity to review your order details and work toward a solution. Please contact our Customer Support Team at 1-866-218-5898 or [email protected]
, and we will prioritize assisting you.
Thank you for your patience, and we look forward to helping resolve this matter.
— Customer Support Team
50 Stars Auto Parts (Dallas, TX)
📞 1-866-218-5898
📧 [email protected]
DE
Dave E.
Incompetent Liars Review- Documented
Why and how is it that 50 Stars Auto Parts provided me with a written receipt, which stated/spelled it on the invoiced receipt that my warranty was is as 2 years on it yet they are not backing up the fictitious receipted terms? Did they provide me with it just to make the sale by their salesman online? They coerced me and provided a lure to me as a phishing expedition to make the sale, then to renege on it after the sale went through!!!
I posted the receipt and forwarded it to the manager, John Christopher, at 50 Stars Auto Parts, which was received by me online from Senior Parts “Specialist” Michael Turner, in printed black and white form on the receipt of the sale made on 11/19/24. It even has its stupid looking Red, White and Blue Brand mark on the receipt!!! Very UNAMERICAN Liars and Cheating Scammers. The evidence of the terms are clearly spelled out and agreed upon on the Invoice #2437. How is this an indisputable fact when I purchased it and have complained ever since? If reception was inaccurate, why not address it after the fact since they haven’t admitted to it??
This a fraudulent transaction that they made with me.
How is it possible for 50 Stars Auto Parts in Dallas,Texas to deny that the a certifiable original contractual receipt of their own indisputable terms below, did not happen for a 2 year Warranty, signed off and sold by their own employee, Senior Parts Specialist Michael Turner, and the terms of their own written agreement required for payment, based on my signatured agreement?
They accepted my payment in full within a minute after I signed the agreement, yet they have just denied that the terms of the contracted ever existed?
I am showing everyone of the Trustpilot audience, one set of documents, amongst many, that I have retained and solidified that 50 STARS AUTO PARTS are Pathetic LIARS and SCAMMERS!
I have PROVIDED a copy of the original INVOICE I received from 50 STARS AUTO PARTS, in original Email form and along with Text verification below, from Senior Parts Specialist “Michael Turner”
INVOICE # 2437, back on November 19th, 2024, that I requested because of their sketchy illustrated terms and verbal commitments to be put in writing below.
Part Description:
Amount $1,850.00 plus S&H
Year: 2000
Make: Tayota
Model: Tundra
Part: Axle Assy Rear
VIN: 5TBBT4413YS117258
Warranty: 2 Years
$2332.87
Other Remarks:
• Part delivery takes 5 to 7 business days.
• If the order is over $1000.00, the customer must provide a copy of their credit card as well as proof of their valid ID.
• The order will be fulfilled only if the customer signs the invoice that will be sent to your email and a copy is received by the Tax
Included
Sub Total of:
$2332.87
Paid
$2332.87
This invoice spells out the 2 Year Warranty terms in writing above, the amount paid for the Rear End Assembly Unit, without labor costs for installation.
50 STARS AUTO PARTS" - USA's Largest Store for Used Auto Parts
Year: 2000
Make: Toyota
Model: Tundra
Part : Axle Assy Rear
Description: Assembly
Price : $1850
Warranty: 2 Years
Thanks,
"Senior Parts Specialist"
"MICHAEL TURNER" Number - (469) 694-3462 Sent from Yahoo Mail for iPhone
50STARS2437_Invoice...
2437
50 STARS
AUTO PARTS
INVOICE
Bill To:
DaviW.Emerson
Part Description
Year: 2000
Make: Tayota
Model: Tundra
Part: Axle Assy Rear
VIN: 5TBBT4413YS117258
Warranty: 2 Years
$2332.87
Year: 2000
Make: Toyota
Model: Tundra
Part : Axle Assy Rear
Description: Assembly
Price : $1850
Warranty: 2 Years
Thanks,
"Senior Parts Specialist"
"MICHAEL TURNER" Number - (469) 694-3462.
Requests were made by me for instructions on return of this junk, defective part, without any response by 50 Stars, given to me to do so on multiple occasions.
They have lied to me, by dragging me through hell to this very day over the process requirements.
As written above, by stating that I did have a warranty for 2 YEARS, sign and authenticated by
their own documentation, then denying, then lying about it at every turn.
David W. Emerson
Documents on File
December 18th, 2025
WHY ARE THESE IDIOTS AT 50 STARS NOT ACKNOWLEDGING THEIR OWN CLEARLY WRITTEN RECEIPTS SENT DIRECTLY BY THEM, TO ME?
ALL THEY’RE DOING IS COPYING AND PASTING THE SAME RESPONSES FROM THEIR PREVIOUS POSTS TO TRUSTPILOT!
AS EXPECTED, THEY WILL NOT DIRECTLY ACKNOWLEDGE THEIR ORIGINAL RECEIPTS THAT THEY THEMSELVES, SENT TO ME, AS POSTED BY ME ABOVE. THIS IS AN EXAMPLE OF THE THEIR OWN LYING, IDIOTIC WAYS TO MISLEAD OTHERS, EVEN BY ME REPOSTING THEIR ORIGINAL DOCUMENTS FOR THEM, SEEING THAT THEY WOULD NOT LEGITIMATELY DO, NOR ACCEPT THEIR OWN RESPONSIBILE ACTIONS BY ADDRESSING THE PROOF THAT THEY THEMSELVES SENT TO ME, AS A BINDING CONTRACTUAL AGREEMENT!
ITS DOCUMENTATION FROM THEM DIRECTLY.
THEY ARE LIARS CAUGHT UP IN THEIR OWN CRIMINAL PRACTICES, NO MATTER THE PROOF BEYOND REASON
Response from 50 Stars Auto PartsDec 18, 2025
We strongly dispute the statements made in this review and would like to clarify the facts for the record.
The Toyota Tundra rear axle assembly referenced in this complaint was sold with a 6-month limited parts warranty, not a 2-year warranty. This warranty term is clearly stated on the original invoice, order confirmation, and warranty policy provided at the time of purchase. Our records do not reflect, nor did we issue, any 2-year warranty for this transaction.
The customer first reported concerns after the 6-month warranty period had expired, at which point the unit was no longer eligible for replacement or refund under the agreed terms. While documentation from a third-party repair facility was shared, the part itself was never returned within the warranty period for inspection, which is a mandatory requirement for any warranty claim. Without inspection of the unit, we cannot validate or authorize warranty coverage.
Despite the warranty being expired, our team made multiple good-faith efforts to communicate, review information provided, and explain the applicable policy. Allegations of fraud, wire fraud, criminal conduct, or collusion with government agencies are categorically false and unsupported.
At 50 Stars Auto Parts, all parts are inspected and tested prior to shipment, and all warranty determinations are handled according to clearly defined policies that apply equally to all customers. Once a warranty has expired and required conditions are not met, we are unable to provide further assistance.
Our position has been communicated clearly and consistently. As no additional resolution is available under the warranty terms, this matter is considered closed.
— Customer Support Team
50 Stars Auto Parts
📧 [email protected]
SR
Salomon R.
Great Service, knowledgeable and quick
Very knowledgeable and quick, overall great.
Response from 50 Stars Auto PartsNov 6, 2025
Thank you so much for your kind words! We’re glad to hear that you had a great experience and found our team knowledgeable and efficient. We truly appreciate your support and look forward to helping you again in the future!
Sincerely,
Customer Support Team
50 Stars Auto Parts
📞 1-866-207-5533
📧 [email protected]
MI
Michael
Very deceptive practices
Very deceptive practices. They will tell you they have the part, take your money and not have the right part. After agreeing on a price... they still charged me more than was agreed upon. Stay away from these people they are not a good supplier. They care more about your money than servicing the customer. BAD NEWS!!!
Response from 50 Stars Auto PartsOct 23, 2025
We’re very sorry to hear about your experience and appreciate the opportunity to clarify. At 50 Stars Auto Parts, we never intend to mislead or overcharge any customer. All payments are processed only after confirming part availability and final pricing with the customer.
We’d like to review your order in detail to understand what went wrong and make it right. Please contact our customer service team at 1-866-207-5533 or email [email protected]
so we can resolve this matter promptly.
We value your feedback and are committed to ensuring every customer has a positive experience with us.
— Team 50 Stars Auto Parts
TH
Thomas H.
Wrong ABS and no response
Ordered an ABS Module because Dodge lists the part "no longer available " since 2023. Gave them my vin to get the correct unit only to receive a unit not compatible to my vin and before having the shop install it called them and was reassured that it was the correct unit. Unit failed because it wasn't compatible and called them because of the one year warranty they advertise. still waiting on a call back to settle the issue. filed complaints with BBB and FTC because of interstate commerce. Buyer beware and do your homework before buying from them.
Response from 50 Stars Auto PartsOct 23, 2025
We’re sorry to hear about your experience and appreciate the chance to clarify. At 50 Stars Auto Parts, every ABS module is tested, verified, and programmed based on the VIN information provided by the customer. In rare cases, compatibility issues can arise due to manufacturer part number updates or VIN supersessions.
We never ignore our customers — our support team is currently reviewing your case to ensure it’s resolved quickly under our 1-year warranty. Please reach out to us directly at 1-866-207-5533 or email [email protected]
so we can confirm the correct replacement or refund.
We value your feedback and are committed to making this right.
— Team 50 Stars Auto Parts