50 ml United StatesReviews of 50-ml.com

Initially, I received my order of perfumes that were supposed to total 8 in quantity, and in reality, only 6 were sent. No explanation was offered as to the discrepancy and the auto-email indicated my order had been delivered as fulfilled, so I reached out to customer service and provided their requested photos of what ones I did receive and clarification of what ones I was missing. The response team indicated it would be taken care of. There was some slowness in responding and I had to reach out 3 times over the course of 3 weeks to ultimately insist that I be given an ETA on the arrivals of the replacement items or that I wanted a refund. At first they said the replacements were on their way, but finally they stated it was going to take another month for supplies and shipping. So I ultimately opted for a refund for the missing items. In the end I was satisfied with the company, but I would recommend for customers to double check what items they receive against what they actually ordered.

It would help to get better notifications about when my package was coming Otherwise very much pleased

Good selection of perfumes. No issues.

My item came on time as promised.

It’s great that you had the perfume that I wanted and I was happy to order it. However, your competitors offer up to 5 free samples of choice instead of two.