Patrick E.
Waiting over a month.
Over a month since I ordered my perfume, still haven't received it, and now the tracking number that I was provided doesn't work. Not good!

50 ml is a niche perfumery with an online store and a physical boutique in Milan, located at Viale Monte Nero 16. For over ten years, we have passionately selected the finest niche fragrance and skincare brands. We are official retailers of brands such as Creed, Giardini di Toscana, Orto Parisi, and many more.50 ml is where authenticity and trust meet the convenience of online shopping — a true point of reference for those who wish to discover unique niche products and be part of a large community of enthusiasts.Join a community of over 200,000 fragrance lovers: follow us on Instagram, Facebook, TikTok, and subscribe to our Newsletter!
50 ml United States (50-ml.com) has 445 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Patrick E.
Over a month since I ordered my perfume, still haven't received it, and now the tracking number that I was provided doesn't work. Not good!
Alan B.
Delivery has taken over a month and their reply to my first inquiry said it was stuck at US Customs. Today, I checked the status on USPS and it says “This may be because the TRACKING NUMBER IS INVALID; USPS has not yet received payment; USPS has not yet received the item; the item does not include tracking; or other reasons.” I am trying to email them and their email address is coming back UNDELIVERABLE. Have they gone out of business? Website is still up. I know US Customs has caused substantial delivery delays. Will give them till tomorrow to fix any email issues or send me an update but scam or not, it’s probably not worth the hassle and anxiety.
Alejandro F.
Why are you asking me to review when I haven’t even gotten my fragrance yet.
Patricia
They let me order a Raer Discovery Set, then never shipped it and kept my money.
Response from 50 ml United StatesMay 4, 2026
Dear customer, I notice that you haven't contacted us regarding your order. We kindly ask you to contact us for assistance and further details. Best regards, the 50 ml team ✨
Joan R.
Terrible customer service and never received package and no communication
Response from 50 ml United StatesMay 5, 2026
Dear customer, We apologize for the delay in your package. We are working hard to clear your order through US Customs. If you need further assistance with your order, please don't hesitate to contact us. Best regards, the 50 ml team ✨
Marie
I have never received my order with no explanations
Response from 50 ml United StatesApr 3, 2026
Dear customer, we have verified the status of your shipment and it is going to be delivered today. We kindly remind you that by choosing the USPS shipment option, orders need at least 14-20 business days to be delivered. We remain at your disposal and invite you to contact us at [email protected] if you need further assistance. Warm regards from the 50 ml team✨
Should’ve known B.
Scam site. False advertisement. Do not use
Response from 50 ml United StatesJan 21, 2026
Dear Customer, We're sorry for the issue with your order. We'd like to reiterate that we've responded to all your emails and refunded you for the error. If you need further assistance, please don't hesitate to contact us. Best regards,
Jules Z.
I placed an order a month ago and have heard nothing about my order at all—no email, no text, no phone message. My credit card was charged, though. This is the first time this has happened with them, however.
Response from 50 ml United StatesNov 25, 2025
Dear customer, we are sorry that you have not received your tracking informations. Our customer service will be in touch with you shortly. Warm regards from the 50 ml team✨