4wheelonline.comReviews of 4wheelonline.com

Terrible customer service. It took months to get a refund on 2 small wheels returned within days of purchase. I ended up calling Walmart to resolve the refund issues I was having. Tiffany at customer service even sent me an email saying "I can complain as long as I want, as much as I want" go figure. All in all, it took 4 months and many emails to get $130 back from 4WheelOnline.com thanks to Walmart, not the people running this scam business. Don't give them your money, everything changes once you pay them. Never do business with them. There are many better choices out there.

Ordered 2 gasket sets, and waited 4 days for them to ship. Never happened, so i contacted them. They immediately cancelled my order after they realized they didnt have them.in stock to begine with. Want to waste 4 days waiting for something that doesn't exist? Pick these clowns.

STAY AWAY from these people!! Placed a large order for rims and tires. Zero communication from them for weeks. They lead me on for 8 months. They don't answer emails, phone, and are very rude. After I canceled my order it took me weeks to get a refund. Horrible Customer Service, they don't stock anything or have accurate stock count from their suppliers. I will take my money someplace else.

I first doubted whether I would buy automotive accessories from 4WheelOnline because of the negative reviews that previous customers experienced. I checked the site and it appears that it is the agent who has the problem and not the products they sell. I ended up buying TruXedo TruXport Soft Roll-Up Tonneau cover from this shop and I got at a decent price. The product was delivered earlier than expected and it fits well on my Tundra.

JP provided excellent customer service and was a pleasure speaking with him regarding my order. Looking forward to receiving my lift kit!

I called looking for certain wheel AR62 for my 79 Chevy C-10 in machined no one has them you didnt either. I found that out when I called. almost ordered these wheels. PJ told me the wheels are backordered 90 days. He spent time with me to tell me whats available for my truck. Its great to actually speak to person whos knows old school trucks. So Im gonna look these Pacer wheels and 1 other then order them. I will be calling ya'll from now on for parts . I build a lot of these trucks as hobby Here's a suggestion Id like to see more variety in classic wheels and chrome. Thanks Danny B

They need to be more clear on what they are telling their customers. I called in on Monday to get a status of my order and I was told the order had been canceled. I asked why I wasn't notified that the order was canceled and the only thing they kept telling me was the order was canceled, you were not charged. On Tuesday I received a voice mail stating I needed to call them to let them know what I wanted to do with my order since my product was on backorder. I called them on Wednesday to find out what the deal was and I was told the order was canceled. They will put it in the bin. What is the bin I ask, its where all canceled orders go. How am I supposed to know what the bin is? Each time I talked with someone they were very short and expected me to know that my order order had been canceled. Need to be more clear on status of orders, don't be short with customers expecting them to know your office lingo.

Your website said you had Super Swamper Tsl's ! So before I made any orders online I wanted to make sure no one has these tires. I called twice tp check on two different sizes surprise you didnt have em. I asked why do post stuff you dont have online. So your reps explained the way you guys work and showed me other tires. Now Im gonna roll with some Mickey Thompson's Baja MTS Thanks Guys!!! Especially JB & the pther guy Alex Good Crew!!!