Christian T.
One of the guy in charge stop my order…RUDE!!
One of the guy in charge stop my order cause he need to verify my credit card transaction but his method is do a three way calling with my bank to hear all my personal private and credit information to “confirm “ that’s me. Totally illegal method . My response: You dont need to know my social security number and everything to verify my order. I dont know what kind of ghetto people you deal everyday but fraud is in everywhere Atlanta, Florida everywhere your verification method is illegal and my credit card bank rep told you that in the three-way line. By the way she put you in mute when she verify my personal credentials and honestly you are very rude. Of course this is the first and last time of doing business with you. In my experience i dont recommend anybody to do business with this people cause they want you have access to your personal information. They need to have a better way to verify online orders cause nobody do this.
Response from 4wheelonline.comJul 12, 2018
Good Day Christian, his is standard policy for orders who's billing and shipping address don't match. One of the addresses listed is located in a high fraud state and we encounter fraud often with the price ranges our store deals in. This method is not illegal as you give consent to verify your identity when you initiated the call with your bank. You had the right to refuse verification and to not make the purchase. Please have a wonderful day and thank you for being a valued customer, D