4PatriotsReviews of 4patriots.com

According to the tracking information on my order, it was delivered by UPS to the USPS instead of my address. The USPS sent my package back to the sender 4Patriots, which is YOU! I have spent over an hour on hold, over a three-day time frame, with your customer service department and have yet to speak to a customer service agent. I have pressed the pound key to get a call back three times over the last three days and have yet to have a representative call me back. I find it amazing that when a person calls the 1-800 number and presses 1 to place an order, a representative will pick up the phone right away, but when a person calls the 1-800 number and presses 2 for customer service, NO ONE picks up the phone. My credit card has been charged for this order and since I have yet to hear a response from your, so called quality business. I would like to CANCEL this order and my charge card credited for the cost of the order, AND I WILL NEVER EVER SPEND $$$$ OR RECOMMEND YOUR COMPANY TO ANYONE EVER!!!!! This is no way to run a business. I regret EVER spending my time and money with your company.

I have been trying to return the $3200 solar generator(since I found out it was made in China) with panels and some of free gifts for a month. I have tried the 800 # with no answer for 25 min hold and no call back. I did get a response by email but first time they did not even order the return box so I had to start all over. Now thy only sent 2 return labels when there are three boxes and fedex won’t take it. So here I go again. Would never recommend this company.

I ordered my food 3 weeks ago and have not received the order. I have sent e-mails and called yesterday 3 times. Nobody responds and I picked the # for them to call me back. Still no response. John Hancock Camdenton, MO

Still no call back after 24 hours. We have a charge that needs to be cancelled and refunded. I will not stop writing bad reviews until we get this settled. You have ripped us off and apparently, others as well. Wow, and you call yourself patriots? You must be kidding.

I never got my order and I was told twice it was coming twice. I was never able to speak with a real person. I ordered 2 survival kits and supposedly 2 were shipped, but I only received one. I contacted this company a month later and they sent me a bogus email saying it was being shipped and kitted. I still have not received it and it's been over 2 months. Do not order from these guys! They don't really care.

Unable to get any response from customer service...they have put me on hold most every day for 2 weeks and they never entertain my issues, which is I didn't get my full order from a month ago on my 2000X platinum upgrade. I feel as though I have been put on a no-call list. Don't know how to proceed since they are ignoring me after I spent about $8000 on my preparedness stuff.

I purchased several items beginning in February 2023 I ordered the side kick generator and realized it was small for what we needed so we order the one for $3000 I also ordered the water purifier and the table top hydra garden everything was below average quality so I called to ask about the return policy . I was happy to hear everything was refundable up to a year so we returned with the proper labels my husband got an refund on the large generator fairly soon however I used a debit card so my refund was supposed to come by check totaling over $533 . I submitted the return July 26 I have called 2 times a week only to be on hold for an hour , leave a number for a call back and later that day finally I would get a live person on the phone . All my notes have been documented but yet I have not received a refund this is such poor customer service I really wanted to supply a company in the USA 🇺🇸 but this is actually quite fraudulent the products are not quality and the run around I’m getting to get my refund still have not received it today is 9/11/23. I don’t even know if this helps prevent someone from making a purchase because the reviews on the better business bureau are awful I wish I would have researched more but BUYERS BEWARE !! This company is not USA standards !

DO NOT BUY FROM THIS COMPANY. HORRIBLE CUSTOMER SERVICE. I WAS NOT TOLD AT TIME OF PURCHASE THAT THE ROLLER CARTS WERE ON BACKORDER. I HAVE BEEN WAITING OVER 3 MONTHS & THEY KEEP TELLING ME IT IS ON BACKORDER. I HAVE WAITED FOR OVER AN HOUR TO HOPE TO TALK TO A REAL PERSON & NO ONE EVER PICKS UP. I CANNOT USE THE GENERATOR W/O THE CART DUE TO IT WEIGHT. THEY HIDE BEHIND A COMPUTER & ONE TALKS TO A "PATRIOT BOT." DO NOT BUY HERE. FALSE ADVERTISING AS THEY DO NOT HAVE ALL THE PIECES OF THE ORDER IN STOCK. THE REPLY BELOW IS BOGUS. IF YOU WILL GO TO TRUSTPILOT YOU WILL SEE THE TRUE LOW RATING SCORE FOR 4PATRIOTS. THEY ARE FRAUDS FOR SELLING SOMETHING THEY DO NOT HAVE IN STOCK, I.E. SOLAR PANELS AND ROLLER CARTS!