4PatriotsReviews of 4patriots.com

I placed an order and canceled not even an hour later was told by live chat because customer service is nonexistent. You will be on hold for all eternity and NO ONE (person) will ever call you. Told they could not cancel really? I just placed the order. Going to have to wait 24 hrs. Called back still customer service NONEXISTENT you just get put on eternal hold. Live chat said I had to wait for delivery and refuse it and to contact them back as soon as item was refused they could start the refund and never received any confirmation of my chat with the live chat representative. Then I get a message on Facebook messenger that my order was refused and when they get it back then they will start the refund process. Called again and placed on an eternal hold currently on hold for over an hour and 35 minutes and got hung up on so much for customer service. Customer service is the absolute worst I have ever dealt with ever. My fault because I should have looked at past reviews. I would have never placed an order from them. I sure keep getting text messages and emails wanting to sale me all their other products. NEVER will I ever place an order from this company. Nothing but bots horrible experience Sorry not sorry

I had issue with my solar fridge. They told me to return it and they would send me another one. to date I have not received my replacement fridge. I have tried numerous times to contact someone via their customer service number to no avail. It was returned on 10/27/23

So does this company actually sell stuff? I ordered a 3 month supply in October got a thanks for your order confirmation email and Nothing since! The phone number on their contacts doesn’t work and all my emails have not been returned! Guess I’m like the guys below I read about guess I’ll call PayPal and to a chargeback! Got a response with a fake email to respond to! I send email to the link they provided and it will not go thru! Don’t order here! I’ve reported it and am disputing the charge!

I placed an order (#8600423) on 11/01/2023 for a few cents shy of $90 for one of their "specials" and received a confirmation email with a promise that it would ship out within 5-10 business days... Well, it has not... When I try to login to their website to check status, it says "No Orders Found"... I sent them an email with a copy of the confirmation attached and received an automated response with no pertinent information and nothing since... Their supposed 24/7 live chat support is absolutely worthless as it is an artificially stupid bot with no information... I've been promised a callback twice and have not yet received one... I've been on hold for over two hours now... I would NOT recommend buying anything from this company whatsoever! UPDATE: Wow... Someone finally provoked a response... I emailed the representative as instructed on 11/15/2023 requesting a refund as they did not live up to their promises... Instead, I received an automated email with a UPS tracking number on 11/20/2023... I have yet to receive an actual response from an actual person at this so-called company... If their products are anything like their non-existent customer service, I will probably still end up having to get my bank involved and do a chargeback for fraudulent activity... This will not be the first time I have had to undergo this procedure when an unscrupulous vendor thought they could just take my money and not provide the product that I paid for with no consequences... They now know better... So, with all that said, I still WOULD NOT recommend this so-called company for anything even if they were giving their products away for free... I would recommend My Patriot Supply as they did do as promised and deliver the product(s) exactly as described and in a timely manner... UPDATE #2: After requesting a refund on 11/15/2023, I received the shipment on 11/27/2023... Regardless of what Doofus said in his response, I'm calling BS on his reasoning for the delay because the boxes that showed up had at least several months worth of dust collected on them... Had they, in fact, been on "backorder" as he claimed, I do not see how this could be the case... I believe that they were shamed into fulfilling the initial order that was placed on 11/01/2023 after ignoring numerous phone calls, leaving me on hold for well over 2 hours, ignoring numerous emails, carrier pigeons, smoke signals, etc.... Bottom line: I DO NOT recommend doing business with this company for any reason whatsoever!!!

Something has changed drastically at this business. I've used them for years. Recently I ordered 1 box of product. Before getting to the end of the order, I was offered numerous "upselling" to which I replied "No Thanks." After completing my order, I received emails for multiple orders. I immediately replied CANCEL. I called the company customer service line and was diverted to a medical alert company. I tried the chat line to no avail. I've been on hold for a call back today for seven hours, after waiting online for one hour. I'm sorry to have to recommend avoiding this company unless you speak to an actual person when ordering.

First, their website tricked us into order two 3 months supply by not taking us directly to our first order confirmation. Then they sent us 5 emails with tracking numbers but the tracking numbers were all the same and it wasn't a good number. We received less that 1/2 our orders and can not get through to them either by phone or by email. We left a call back number to no avail. Terrible. I have submitted a dispute with our credit card company. I hope they will give us our money back. When I try to look up our orders now, 4 patriots website says no order found. What a scam and what a rip off. We are retiring soon and didn't need to waste our money like this. I have also submitted a complaint to the BBB whom this company says they are a member. DO NOT BUY FROM THIS COMPANY!! UPDATE: I got an email from Trust Pilot asking for me to post my email on this review for 4Patriots. I am not going to post my personal email. I have already called 4Patriots multiple times, they never answer and they never return calls. And, I have emailed them personally with no response. Seems strange that 4Patriots would want my email via this review rather than answer an email they have already received. I don't want them to reply to this review, they should reply to their customers that have already emailed them!!

Waited multiple days for a return call. The Hedi was no help wanting me to send pictures of the exploded packages made me feel I was the problem. I paid for their product and had expectations. Almost $1,000 to tell me "suck it up buttercup" what did you expect? Certainly not the response I got. My next order will go elsewhere.

Extremely frustrated! I first purchased from this company a couple years ago and was very pleased. But I placed two orders recently and they were combined in shipping, as a result, I did not receive all of the order. I have tried for three days to reach customer service. Customers do not have the time to hold for hours and then never speak to anyone. I emailed the company, not response. I requested two call backs, no response. Hopefully, I can get the balance of my order and I will never order from them again. It is too bad since the products are good.