4PatriotsReviews of 4patriots.com

I have purchased numerous orders from 4Patriots. I am impressed with the quality of the company and products. I’ve never had difficulty in reaching customer service and receiving positive results. Shipping is slow occasionally, not just with this company, but from any company I order from. I understand supply chain issues. I like that the products are American made and this company is ran by veterans.

I purchased a mini solar battery with solar panels, and after ten months the insides broke, I notified 4patriots of this they sent me a brand new replacement unit and I used the packaging to return the damaged unit! And the new one is working fine! Excellent customer support and service! 20

the generator is great on sunny days. I would like to suggest without the sun it does not charge, but the wind is lot. why dont yall come up with a wind turbine that will charge the generator. i went three weeks without the sun but the wind was there. And maybe you might want to try to come up with a portable hand generator that will have the ability to charge a car if you have to.

I requested the money back, due to a product not being of the content as guessed, and they confirmed within minutes and send the money back within hours. Amazing service!

Like many others this should be 0 stars. I ordered their battery cells and, of course, the next page was an upsell for a 'Survival Food Kit' for $697. I actually am trying to store food but, on a limited income, I can't afford that. When I clicked to the next page an offer came up for $597. I paused and thought about it but went ahead and clicked forward to the cart. Then I thought that maybe I could take some of my savings and they said they would offer a refund if we didn't like it so, still with some hesitancy, I clicked the back button and accepted the offer. Then, much to my shock and surprise I received emails for 2 food kits at $597! I immediately called and the voicemail said they were closed and they would call back. I left a voicemail telling them what happened and to not process the second order ... that I did not order! I should have paid attention to my first instinct. I then sent an email and told them what happened. I didn't order 2 and didn't know how that happened and to not charge me for it. I checked my bank account and both had already been 'approved' in my account. I did not sleep well and logged back into my bank account the next day and it still showed approved in the morning. I then checked my email and found that someone had replied and asked which one I wanted to cancel. I went ahead and told them to cancel both. Since I didn't know how long it would take to get a response I called, held for a while and was given the option of someone calling me back. After a while, someone called and they were very nice and told me they had a glitch that processed 2 sometimes if someone clicked back and he would address it. He also said that it could take some days. I told him that I could not afford to wait, I had bills to pay and he said that he would 'expedite it'. I then received a confirmation email from them saying that they would refund both and it would take 7-10 days. I checked my bank account again and now both have been removed from my account. I emailed them again and said, "I'm blown away. You've taken almost 1200 out of my account for two orders, one of which was supposedly a computer glitch and the other was canceled. I don't care about the banking timeline. You should have NEVER charged me for 2! This impacts me paying my bills! Shame on you!" I've still received no reply to that email. There was no expediting that I can tell. I am not talking about quality of their product. I don't know. I am talking about their removing money from my account for their glitch and giving no real help to me with that. They should have contacted their banks or refunded it immediately. Earlier the same day, I literally had a restaurant that charge something incorrectly, refunding and charging me the correct amount. They also said they would take care of it but it might show up. Their wrong charge also showed up as 'approved' but the next day when the 4patriots was removed from my account, the correct amount ... without the incorrect charge, was all that was removed by the restaurant. How can they do it and not 4patriots? Especially if they expedite it. Yes, I'm upset but they did not handle this well. —— Thank you for your reply, Kerri. Eight months later. You still dismiss any responsibility by saying that it, " is dependent on YOUR financial institutions processing time for refunds". So, it's the banks fault. I gave a clear example of the restaurant that I had gone the same day that also, incorrectly charged me, told me that it might take awhile to refund, but after talking to them, it was refunded the same day. Same bank. DATCU is very good and deposits, refunds, etc. always show up the same day. The restaurant expedited it for me. If 'you' had expedited it, as you said you would, and reversed the charges DATCU would have refunded it the same day.

I have ordered from this company several times and different products. So far the 3 month kit, the emergency food bars, the Power Greens and personal blenders. I have had various “free” gifts included with each order and have always received what they promised as the “free” gifts. The products that were supposed to come for the most part were what was advertised. The 3 month kit however had substitutions that resulted in missing servings. It took a bit and a subsequent order before it finally got resolved and in the subsequent order I made a mistake and hit the submit order button a second time after not getting an order confirmation page. This resulted in a duplicate order that I could not in fact afford at the time. The order was cancelled immediately yet the cancellation went to the wrong warehouse so the order was bundled and shipped together at which eventually it was intercepted but resulted in my receiving 2 blue labeled tubs and the 2 red labeled tubs were the ones intercepted. So they allowed me to swap out the missing items from my first order from the duplicate blue label tub before returning it. I did receive the red label tub yesterday and today received the email stating the refund is finally being processed. The original order date was 7/28 so this has happened relatively quickly in that the intercepted order, returns and replacements have all occurred in less than a month. Now I still have to wait up to 10 business days additionally to see the refund in our bank account and they were unable to apply the refund of that payment to the remaining payments for the current order but hopefully it will be there by the time the next payment is due. I have sampled some of the products and so far the oatmeal, mac and cheese and beef stroganoff were very good and my family could not tell it was “survival” food. I did add a package of hamburger to the beef stroganoff as it would have been vegetarian if I did not. The creamy rice vegetable dinner, was better as a soup as the freeze dried peas in it need much longer to cook and much more liquid than packaged directions to make them palatable. The dinner itself is very tasty and creamy and perhaps just pushing the peas aside would work as well but it is good as a soup as well with the peas softened properly. The peas were the only off putting thing I have tasted so far. Still many dishes to prepare but am more confident that they will be good when we need them. I did purchase them for the 25 yr shelf life for future preparation for times like we saw with Covid where things got scarce for a bit. The “free” gifts like the 72 hr kits gave me the opportunity to try some of the products without disturbing my 3 month supply and swap out a few items to try later as well. I can’t say I am a fan of the greens. I know they are supposed to be good for me and a good way to get my greens in however, I have not been able to make them taste good yet. I have yet to try the blenders but had planned on giving my kids gifts at Christmas including them.