4inkjetsReviews of 4inkjets.com

( Update)When you return a defective cartridge you pay for the return and they take 25% of the original cost off your refund. The refund takes 15 days.My order of $32.00 cost me $13.00 in costs to return a defective item. They need 0 stars

Incapable of owning up to mistakes and makes the customer pay for it. Ships at cheapest rate and even if a product arrives a month late (their mistake), won't accept the return shipping charges for something no longer needed.

Need 0 stars to properly review this operation. The term "ghost company" used in another review is an unintended compliment, since I question whether this company even exists in reality. The website makes it look like an operational entity, but don't be fooled. You place your order & they bill your credit card "immediately", but that is the last you will hear from them. We ordered 5 weeks ago & have heard nothing since. No product. No shipping notice. ZERO response to NUMEROUS emails, & incoming phone calls are NEVER - EVER - answered. Save yourself the aggravation & purchase elsewhere, becuase you will also end up having to contact your credit card company to dispute the charge for non-existent products.

I want to rate them ZERO. I purchased toner from them ( a four pack) without incident. I needed black toner and placed an order. To order, I have to choose my printer and they confirm that I am buying the correct cartridge. I buy it through PayPal. I never receive a confirmation email. I receive the wrong cartridge. They would not provide a return authorization. I complained to PayPal. LDProducts sent me a return authorization, but would not pay for shipping. I discovered that PAYPAL NO LONGER PAYS FOR RETURN SHIPPING! I had to pay $25 to receive a $61 refund. DO NOT DO BUSINESS WITH 4INKJETS, LDPRODUCTS.COM (which probably owns 4Inkjets) or PAYPAL.

Ordered an paid immediately for product listed "In Stock"; 6 days later order still"processing". Left numerous emails requesting info, and 2 telephone messages, NO response. Finally spoke w/rep who said"Problem w/ cartridges, will be at least additional 2 weeks to ship. I cancelled order, and was told it would take 9 days for refund.

I rarely write negative reviews unless they are definitely warranted and this is one of those times. In December of 2022, I incorrectly ordered 2 inkjet cartridges for my printer from 4 inkjets. I emailed 4inkjets (which by the way is also LD Products Ink) to inquire about a return. Customer service was helpful at first and gave me the necessary information for the return. I promptly sent the return in the 1st week of January via UPS. After many months of emails back and forth stating they did not receive the cartridges I finally received an email on June 1st, confirming they received the ink and that I would receive a refund of $15.13. Today I called to re-order the correct cartridges. I was then told the refund amount was configured incorrectly. It $3.00 and change less than I was quoted. I decided to go ahead and place my order to receive the refund. As I was completing the order the Customer service rep told me that there would be a $5.99 shipping fee. I kindly asked to have the fee waived in good faith as it has taken 6 months to get this resolved. CS rep conferred with Supervisor and but they were unwilling to do so. Even though the amount of this transaction is a minimal amount, the lack of service and the time it took for me to get this resolved was unacceptable. I have used them for many years, but after this encounter, I will no longer recommend them to anyone. On a positive note, I will say that the customer representative I spoke to today was very polite, but her hands were tied.

If you actually want the product you ordered, go elsewhere. Mine (all 3 items) were out of stock and the company didn't let me know. I waited two weeks for delivery, and then called and emailed their c.s. team. Days later a response, but by then I'd filed a ticket through Paypal. Take your business elsewhere.

I placed an order because I needed something fast and they say they ship within a day on the west coast. 2 weeks later, nothing has shipped and they continue to claim the order wasn't "pushed through" but now they've pushed it through. They've pushed it through so many times, who knows where it was "pushed" to. It would be funny if it didn't disrupt our business.